Production Agent

2 weeks ago

Pune Maharashtra, India Wipro Limited Full time

Pune, India
- DOP
- 3051390

**Job Description**:

- Responsibility:

- Provide information about services or products
- Provide clarifications on processes
- Explain billing analysis
- Handle complaints
- Record details of inquiries, comments or complaints, transactions or interactions and take action accordingly
- Refer unresolved and pending customer issues to the respective business owners
- Webchat
- Responsible for handling phone calls from dealers & partners of Australian telecom company and providing them resolution for their queries.

Roles & Responsibilities:
Responsible for handling phone calls from dealers & partners of Australian telecom company and providing them resolution for their queries.

Qualifications:
Graduate only
- Order Management(Comms)

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

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