Receptionist
3 days ago
**Key Responsibilities**:
- **Reception & Customer Service**:
- Greet and welcome all visitors, clients, and employees in a professional and friendly manner.
- Direct visitors to appropriate workspaces and handle inquiries.
- Maintain a calm and helpful demeanor while addressing any visitor or tenant concerns.
- Answer and direct phone calls to the appropriate departments.
- Assist in scheduling appointments or meetings, and manage the calendar for meeting rooms.
- **Space & Facility Management**:
- Monitor the condition of the common areas, ensuring they are clean, organized, and fully stocked with necessary supplies.
- Ensure meeting rooms are properly set up and available as scheduled.
- Coordinate with facility management for maintenance or any issues that arise in the office space.
- **Tenant Assistance**:
- Assist tenants with any operational or facility-related issues.
- Facilitate smooth onboarding and offboarding for tenants (e.g., providing keys, access cards, or office supplies).
- Inform tenants about available services, events, or upcoming community activities.
- **Administrative Support**:
- Maintain and update records of tenants, office usage, and inventory.
- Assist with administrative tasks such as data entry, filing, and preparing documents.
- Coordinate deliveries, mail handling, and courier services.
- **Event Support**:
- Assist with organizing and coordinating community events, networking sessions, or seminars within the co-working space.
- Manage event registrations and ensure the availability of required resources.
- **Additional Tasks**:
- Stay updated on industry trends and co-working space offerings to assist clients with relevant information.
- Perform any other duties as assigned by the Operations Manager or Office Manager.
**Qualifications & Skills**:
- **Education**:
- High school diploma or equivalent; additional qualification in office administration or customer service preferred.
- **Experience**:
- 1-2 years of experience in front desk management, customer service, or administration, preferably in a co-working space, hospitality, or office environment.
- **Skills**:
- Excellent communication skills, both verbal and written.
- Strong interpersonal and problem-solving skills.
- Ability to multitask and manage time effectively.
- Basic knowledge of office software (Microsoft Office, Google Suite, etc.).
- Strong organizational skills and attention to detail.
- Ability to work well independently and as part of a team.
- **Personal Attributes**:
- Professional demeanor with a customer-centric attitude.
- Flexible, adaptable, and willing to take on a variety of tasks.
- Proactive, with a problem-solving mindset.
- Positive and approachable.
Pay: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
- Weekend only
Supplemental Pay:
- Performance bonus
**Experience**:
- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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