Field Officer

1 week ago


Delhi Delhi, India SMSRC Pvt. Ltd. Full time

_Job Title: Field Officer - Hybrid_
- Job Category: Field_
- Department/Group: Field_
- Location: Delhi_
- Travel Required: Within City_
- Salary Range: As per Industry Standards_
- Position Type: Full Time_
- Qualification: Graduate or Postgraduate in Pharmacy / Life Sciences / Business Management._
- Experience: 2-5 years of field experience in Pharma / FMCG / Healthcare / Research industry._

**About SMSRC**

**Roles & Responsibilities**

**A. Medsygn Responsibilities**
- Conduct platform demonstrations and handholding sessions at doctor clinics.
- Plan daily visits and ensure 4-6 Medsygn demos/sessions per day depending on territory size.
- Regularly follow up with doctors and clinic staff to improve platform usage and engagement.
- Maintain and update customer database with demo status, registration details, and usage frequency.
- Train clinic staff (assistants, receptionists) on Medsygn platform usage.
- Track competitor activities and report insights.
- Support online team by identifying and targeting the right customer segments.

**B. SMSRC Responsibilities**
- Coordinate with healthcare professionals, institutions, and partners for field data collection and validation.
- Ensure accuracy and timeliness of field-level data as per SMSRC project requirements.
- Support the execution of survey and research initiatives in assigned geography.
- Build and maintain relationships with key stakeholders in the medical community
- Daily reporting through online systems / apps.
- Coordination with both Medsygn and SMSRC regional teams for work alignment.
- Performance-based incentives applicable for both Medsygn and SMSRC work._
- Daily Travel Allowance as per company policy._

**Skill Set**
- **Excellent communication and interpersonal skills.**:

- **Tech-savvy with ability to learn and explain new digital tools.**:

- **Strong planning, reporting, and follow-up skills.**:

- **Two-wheeler will be an added advantage for field mobility.**

Pay: ₹20,000.00 - ₹28,000.00 per month

Work Location: In person


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