Customer Service Executive(Freshers Only)
2 days ago
**Role: Customer Support Executive**
**Exp: 0- 6 months ( Freshers with excellent communication apply)**
Responsibilities
- Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans.
- Handling customer complaints and concerns in a professional manner, working diligently to resolve issues and provide satisfactory solutions.
- Maintaining a comprehensive understanding of Bookwater products, services, and technology, enabling you to effectively address customer inquiries and concerns.
- Collaborating with other departments to address customer needs and continuously improve the overall customer experience.
- Monitoring and analyzing customer feedback to identify trends and areas for improvement, contributing to the enhancement of our services.
- Assisting in the development and implementation of customer service policies and procedures to ensure consistency and excellence in our service delivery.
- Actively participating in ongoing training and development opportunities to stay updated with industry best practices and enhance your job performance.
- Contributing to a positive and inclusive work environment, fostering a culture of teamwork and collaboration.
Qualification
- Graduation is mandatory
- Excellent communication skills
**Salary**: ₹22,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
- Hindi (preferred)
**Speak with the employer**
+91 8056117227
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