Sme (Subject Matter Expert) - IBM Elm

2 days ago

Bengaluru, India Saraca Solutions Full time

You should have the ability to grasp new technologies quickly and mentor the PRTM team with your in-depth knowledge. You need to be flexible and have a proactive/self-motivated working style with strong personal ownership of problem resolution.
This position offers opportunity to work in a globally distributed team where you will get a unique opportunity of personal development in a multi-cultural environment. You will also get a challenging environment to develop expertise in the technologies useful in the industry.

**Job qualifications**
- Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).
- Experience of Product Requirements and Test Management tool viz IBM Enterprise lifecycle Management (ELM) in MUST.
- Proficiency in analyzing log files, debugging tools, and diagnostic techniques.
- Familiarity with ITIL processes, particularly incident and problem management.
- Excellent problem-solving and analytical skills, with the ability to think critically and provide innovative solutions.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
- Self-motivated, detail-oriented, and able to work as part of a team.
- Flexibility to work in a fast-paced environment and handle multiple priorities effectively.
- Conceptual ITIL Knowledge and understanding of Agile / scrum methodology (Agile SAFe)

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