Hiring Nurse Practitioner

4 days ago

Kochi Kerala, India Cascade Revenue Management Full time

**Experience**:1+ years

**Roles and Responsibilities**:

- In a virtual caller profile, Nurse Practitioners (NPs) serve as pivotal members of the healthcare team, working closely with Medical Assistants to ensure patients receive comprehensive and timely medical guidance and support over the phone.
- One of the primary responsibilities of NPs in this role is to assist Medical Assistants in delivering accurate and relevant medical information to patients during phone consultations. They collaborate with Medical Assistants to ensure that patients' queries and concerns are addressed effectively and that they receive the necessary guidance regarding their health conditions, treatment options, and medications.
- Additionally, NPs play a crucial role in answering medical queries received by the call center, utilizing their clinical expertise to provide accurate and evidence-based information to patients. They assess the nature of the queries, evaluate patients' medical histories and symptoms, and offer informed advice and recommendations to address their healthcare needs.
- Furthermore, NPs provide valuable guidance to patients after consulting with healthcare providers and Medical Assistants. They review patients' medical records, discuss their concerns and symptoms, and collaborate with the healthcare team to develop personalized treatment plans and interventions. NPs follow up with patients to monitor their progress, address any ongoing concerns or questions, and make necessary adjustments to their treatment plans as needed.
- In essence, Nurse Practitioners in a virtual caller profile play an indispensable role in delivering accessible and convenient healthcare services to patients. Through their expertise in patient education, medical guidance, and treatment management, they contribute significantly to enhancing patients' health outcomes and overall well-being.

**Skills Required**:

- Prior clinical experience as a registered nurse is usually required, with a minimum of several years of experience preferred. Experience in a primary care or specialty setting is beneficial.
- Strong verbal and written communication skills are essential for effectively communicating with patients over the phone or through virtual platforms.
- NPs must be able to convey complex medical information clearly and empathetically.
- NPs must be able to collaborate effectively with other members of the healthcare team, including physicians, Medical Assistants, and support staff, to ensure coordinated and comprehensive patient care.

Pay: ₹9,558.65 - ₹37,207.81 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift

Work Location: In person

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