Terminal Operations Supervisor Mangalore

**The Role**:
**Where you fit in**

From trading and transport to marketing and manufacturing, Shell keeps goods and people moving. We span 160 markets, serve about 30 million people a day at 46,000 branded retail sites and work with more than 1 million business customers. We have been the No.1 global lubricants supplier for 14 consecutive years as evidenced in the Kline 2019 lubricants report.

**What’s the role?**

As Terminal Operations Supervisor, you will be responsible in overseeing operations and ensure compliance as per Shell norms for designated Fuel loading Terminals. Shell receives and stores product in 3rdparty Terminals and delivers product in Tanker Trucks through these 3rdparty Terminals and Ex Rack locations (supplier facilities). Role is based out of Mangalore

Your further responsibilities include:

- Manage Terminal Operations / Ex Rack purchase location & Ship-shore operations:

- Manage 3rdParty Terminal Contract as Contract User & Interface with Terminal Service Providers.
- Ensure adherence to SOP and safe truck loading operations at 3rdParty Terminals/ Ex Rack purchase locations.
- Bring improvement in Tanker Truck Gate to Gate timing for all loading terminals.
- Ensure compliance by 3rdParty Terminal company as per Shell assurance requirement.
- Participate in Contract Performance Review as contract user.
- Support in managing the Terminal contracts by detailing of issues and support required. Organize meetings with terminal for discussing safety and operations issues.
- Engage with Terminal team where support needed on operational matters - such as - additive receipts and dispatch, early loading or late loading requirements, Sunday or holiday operations and any gantry related issues which need immediate resolution.
- Manage the additive dosing process at Terminals.
- Manage the Surveyors team and activity to ensure delivery of correct Quality & Quantity for each truck.
- Ensure surveyors follow the SOP and loading is carried out safely at the loading gantries. Conduct monthly performance reviews on operations with various agencies.
- Support in evaluating new Ex Rack purchase locations before commencement of operations.
- Provide support and oversee Ship-To-Shore operation during vessel receipt.
- Stock Reconciliation for Fuel and Additives stocks.
- Source and Manage the consumables required for smooth operations at Terminal locations.
- MIS - Maintain & provide all local level MIS for Ops.
- Terminal Safety:

- Support in sustaining Safety standards at Terminals. Promptly report incidents and register Near Miss in Shell reporting tool on regular basis.
- Use e - MOC (Management of Change) process and ensure that it is being followed for any changes at respective Terminals.
- Ensure Product Quality assurance process is adhered at respective Terminals - Ensure Terminals prepare process assurance plan (Permit to work, Management of change, statement of fitness, Operational controls, Product quality, Inspection and maintenance).
- Follow Process Safety fundamentals and share with Terminal staff.
- IT Systems
- Ensure site ERP system is always up and running. Connect with IT to resolve issues on time to ensure no disruption.
- Ensure billing thru ERP is always done accurately.
- Ensure IT connectivity is always available at Terminals.

**What we need from you?**

We’re keen to hear from individuals with at least a Bachelor’s Degree in Engineering or any related degree, along with the following skills and abilities:

- At least 5-6 years related experience.
- Relevant experience in operations. Experience in handling Petroleum Oil Terminal and vessel & pipeline operations desired.
- Ability to manage stakeholders both internal and external.

We’re also open to profiles with warehouse management experience with good companies.

**COMPANY DESCRIPTION**

Shell is a global energy company where we work towards powering progress through more and cleaner energy solutions. We use advanced technologies and take an innovative approach to help build a sustainable energy future. In India Shell has its businesses footprint in Information Technology, Projects & Technology, Finance Operations, Integrated Gas, Downstream & Upstream spread across more than 7 main locations.

An innovative place to work

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills and reach your potential

A rewarding place to work

As an equal opportunity employer, combining our ideas through a creative, colla