
Account Support Executive
3 days ago
We're Hiring: Account Support Executive
Are you a customer-focused professional with excellent communication skills? Do you thrive in building strong client relationships and solving problems efficiently? If yes, we want YOU to join our team
Education: Bachelor's degree in business, communications, or a related field
Location: Gomti Nagar, Lucknow
Experience: 1-3 years in customer support, account management, or a related role
**Salary**: As per industry standards
What You’ll Do:
Handle client inquiries and provide exceptional support
Resolve customer issues and ensure account satisfaction
Assist clients with account setup, maintenance, and renewals
Collaborate with internal teams to enhance customer experience
Identify opportunities for upselling or cross-selling services
Maintain accurate records and provide regular client reports
What We’re Looking For:
Strong communication and interpersonal skills
Problem-solving mindset with attention to detail
Experience with CRM tools like Salesforce, HubSpot, or Zendesk (preferred)
Ability to manage multiple client accounts effectively
A passion for delivering outstanding customer service
**Job Types**: Full-time, Part-time
Schedule:
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability
Work Location: In person
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