Apprentice - Soft Services

JLL supports the Whole You, personally and professionally.
**Job Title**: Soft Services (Apprentice)
**About JLL**: JLL is a leading professional services firm specializing in real estate and investment management. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities.
**Position Overview**: We are seeking motivated individuals to join our team.
This role offers a comprehensive training program designed to develop expertise in professional cleaning and facilities management.
Basics of Cleaning and Hygiene
Learn fundamentals of cleaning and hygiene management
Explore various cleaning types, frequencies, chemicals, and equipment
Cleaning Chemicals
Gain in-depth knowledge of different cleaning chemicals
Cleaning Equipment
Study various types of cleaning equipment
Specialized Cleaning
Focus on cleaning delicate items (chairs, carpets, sofas)
Learn about specific chemicals and techniques for different materials
Understand equipment handling for optimal results
Ownership-Driven Mentality
Develop responsibility for your role and deliverables
Understand your impact on the organization
Client Relations
Learn the importance of client satisfaction
Practice handling various client situations through simulations
Enhance on-site client experience
Solution-Oriented Mindset
Understand the importance of a positive attitude in problem-solving
Learn to shift from a problem-focused to a solution-focused approach
Workplace Culture
Explore the significance of organizational culture
Learn about employee onboarding, retention, and engagement
Align with JLL's workplace culture and strategy
Communication Skills
Improve grammar and fluency in written English
Develop telephone etiquette
Microsoft Excel Basics
Learn fundamental Excel skills
Practice data formatting and presentation
This training program is designed to equip you with essential skills for success as a soft services resource at JLL combining technical expertise with professional development.
At JLL, we believe in nurturing talent and providing opportunities for growth. Join us and start your career in facilities management with a global leader in real estate services
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.