Customer Care Executive

1 week ago

Saibaba Colony Coimbatore Tamil Nadu, India Crossfields Water Purifiers Private Limited Full time

Required - Male / Female

Tamil and English is Mandatory (Kannada, Malayalam & Hindi )
Qualification:

- Graduate - Any degree

**Customer Relationship officer Responsibilities**:

- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.

experience 3 to 5 years

Skills: Good Communication, Computer Knowledge
Tamil & English Mandatory

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Saibaba Colony, Coimbatore - 641011, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)

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