Telecaller Executive

4 days ago

Tangra Kolkata West Bengal, India Sahaj Retail Limited Full time

**About Sahaj Retail Limited**

Sahaj Retail Limited is a leading name in providing innovative and reliable retail and digital services to customers across India. We aim to empower people through technology-driven solutions, ensuring convenience, trust, and quality service.

**Job Summary**

**Key Responsibilities**
- Make outbound calls to potential customers from the provided database/leads.
- Explain the features, benefits, and offers of company products/services clearly and effectively.
- Handle customer queries and objections professionally to ensure successful conversions.
- Maintain and update the customer database regularly.
- Achieve daily/weekly/monthly sales targets as assigned by the manager.
- Follow up with prospective customers and close sales.
- Maintain call quality standards and comply with the company’s sales process and scripts.
- Provide feedback to the management team on customer needs, problems, and market trends.

**Key Skills & Competencies**
- Excellent verbal communication skills in Hindi and English (knowledge of regional languages will be an advantage).
- Strong convincing and negotiation skills.
- Goal-oriented and self-motivated.
- Ability to handle rejection and remain positive.
- Basic computer skills (MS Office, CRM tools).

**Qualifications & Experience**
- Minimum 12th pass; Graduation preferred.
- 0-2 years of experience in outbound calling, telesales, or customer service (Freshers with good communication skills can also apply).
- Experience in insurance, telecom, banking, or retail sales will be an added advantage.

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

- Tangra, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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