Contracts Administrator 2-fin

The Contracts Administrator job is comprised of either a Deal Specialist or a Deal Manager role. Both work in a multi-cultural environment and cover multiple countries and/or lines of business. The work is fast-paced and seasonal in nature, corresponding with Oracle’s quarterly and annual fiscal cycles.

The Deal Specialist creates, validates and processes contract documentation using Oracle's standard document templates, a set of contract options and in accordance with Oracle's policies and business approvals, in response to requests received from Sales. The Deal Specialist follows defined engagement guidelines to liaise with other Deal Management teams, Finance, Legal, and other groups across Oracle to ensure policy compliance and mitigate corporate risk.

**Responsibilities**:

- Draft Complex Oracle Contract & agreements based on Oracle Templates / Customer Templates specific to Oracle line of business. Assist Sales with commercial contract interpretation and administration of agreements.
- Review transactional approvals to ensure appropriate business approvals are secured for any non-standard requirements per the relevant Oracle Global Approval Matrix
- Review Partner or Customer Master Agreement to ensure validity for the current transaction and meets define Oracle standards
- In accordance with pre-defined guidelines, engages with internal business partners to provide clarification on non-standard contract terms. This includes providing interpretation of terms already included in drafted documents as well as providing advice on non-standard terms prior to the finalization of a document. Internal business partners may include (but are not restricted to) Sales, Legal, Revenue Recognition, Business Practices, Tax and Credit
- Receive and Review customer-executed documents, route for appropriate internal signature and submit for Order Processing or Project Funding
- Manage Sales and Customer expectation on time-to-completion for a given transaction request
- Conduct Quality Reviews on the Contract Documents as predefined quality management process.
- To frontend sales queries and act as the first point of contact for deal level Escalation.
- To conduct Trainings for new hires and refresher trainings to the team.
- Review existing process and recommend improvements as required.
- Should possess strong understanding on Process and systems flow from Opportunity to invoice process.
- Should take complete ownership on complex deals and acts as a liaison for all back office teams involved in contract drafting. Should work towards group success

**Required Skills**:

- Takes complete ownership of tasks/deals assigned. Is able to exhibit clear understanding of structure of deal & ensures closure
- Quality Focused: Ability to independently produce high quality results. While working big deals/complex contracts under ambiguous situations, is able to break a complex problem into simple workable items, establish relationships between them and logically communicate solutions.
- While working on big deals/complex contracts, is able to gather required information, ask or probe with relevant questions, logically evaluate risks and asses potential impact to business, Should demonstrate ability to make logical connections by identifying relationships between various data sets and suggest alternative proposals or actions. Make Timely and effective decision by assessing risk
- While working with stake holders, is able to clearly explain why a decision has been made, explain proposed solutions and takes account of the potential implications and risks on different options.
- Understands the importance of being flexible
- Professional: Must thrive in a fast-paced, deadline-driven environment, while maintaining professional demeanor and customer focus at all times
- Customer Centric: Understand customer intent on the transaction, facilitate sales team from opportunity to closure. To be SPOC of nominated complex transactions
- Accountability: Perseveres to deliver against objectives and take personal accountability for own performance, demonstrates attention to details in all aspects of work
- Innovation: Implements improvements in efficiencies, effectiveness and productivity