Fresh Graduate

1 day ago


Thane, India RIOSERV PVT LTD. Full time

We are a US-based logistics company looking to hire freshers for our Inbound Voice Process.

**Requirement**: The ability to comprehend the American accent and to effectively communicate, write, and think in English is essential.

**Work mode**: Work from office only

**Shift timings**: US/Night Shift

**Job Location**: Thane West, 400604

**Role & responsibilities**:

- Resolve customer issues by understanding their needs and offering appropriate solutions
- Develop a thorough understanding of the company's products and services to assist customers effectively
- Adhere to company policies, scripts, and workflows for consistent service delivery
- Ability to multitask, prioritize, and manage time effectively
- Familiarity with basic computer skills
- Adaptability and willingness to learn new processes and systems
- Professionalism and ability to maintain composure when handling challenging situations

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- US shift

Supplemental Pay:

- Performance bonus

Work Location: In person



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