Agm-dpp Saving Scheme

To lead and scale the DPP (Deposit Protection Plan / Gold Saving Scheme) vertical across multiple regions, driving customer acquisition, scheme penetration, audit compliance, and team performance while ensuring high levels of customer satisfaction and operational excellence.

**Key Responsibilities**
- **Scheme Strategy & Growth**:

- Design and implement regional strategies to grow Monthly Gold Saving Plans and related financial products
- Achieve aggressive growth targets (e.g., 25%+ YoY) through data-driven campaigns and customer segmentation
- Launch new schemes and optimize existing ones based on market insights and customer feedback
- **Sales & Customer Engagement**:

- Drive frontline sales performance across showrooms and regional offices
- Lead customer engagement initiatives to boost loyalty and repeat participation
- Resolve escalations and ensure high satisfaction scores through personalized service
- **Audit & Compliance**:

- Conduct regular internal audits to ensure scheme adherence and reduce discrepancies
- Implement tracking formats and MIS reporting to enhance transparency and accountability
- Ensure compliance with gold scheme processes and regulatory norms
- **Training & Team Leadership**:

- Organize training programs for showroom staff and new hires on scheme features, objection handling, and CRM
- Mentor regional teams to improve performance and scheme conversions
- Facilitate performance reviews and set measurable goals for team members
- **Campaign Planning & Execution**:

- Lead planning and execution of high-impact campaigns (e.g., Akshaya Tritiya, Dhanteras)
- Coordinate with marketing and operations for seamless rollout and branding
- Monitor campaign ROI and customer response metrics

**Mandatory Key Requirements**

**Education** MBA (Marketing/Finance preferred); Bachelor's in Marketing

**Experience**10+ years in jewelry retail, financial schemes, or customer-facing sales roles

**Achievements**Proven track record of 25%+ growth in gold saving schemes; multiple sales awards

**Tech Skills**CRM tools, MIS reporting, basic digital marketing knowledge

**Leadership**Regional team management, training facilitation, campaign ownership

**Preferred Industries**

Jewelry Retail, Consumer Finance, NBFCs, Banking (Retail Products), Loyalty Programs

Pay: ₹1,500,000.00 - ₹1,900,000.00 per year

Ability to commute/relocate:

- Bhubaneswar, Orissa: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- DPP Saving Scheme: 10 years (required)
- Gems/Jewellery Inds.: 10 years (required)

**Location**:

- Bhubaneswar, Orissa (required)

Work Location: In person