Cx Solution Architect

1 week ago

Delhi, India Consilium Software Inc. Full time

About Consilium Software

Founded in 2007 in Singapore, Consilium Software and our Uni digital customer engagement platform have helped over 2,000 companies in more than 120 countries connect their employees with customers. Our choice of cloud-based and on-premise software powers 5 billion-plus interactions each year, simplifying the management of voice, video, and digital channels. Our solutions go beyond omnichannel to merge the contact center and CRM, creating fluid experiences with artificial intelligence (AI), bots, and Robotic Process Automation (RPA.) Consilium has earned the GDPR certification, conforming to the requirements of the EU General Data Protection Regulation. Security and quality are intrinsic to our products and services, with our ISO/IEC 27001 and ISO 9001 certifications for information security management and quality management systems, respectively.

Consilium Software is incorporated in Singapore, with software development and engineering labs in India, and subsidiaries and branch offices in **Malaysia (Kuala Lumpur), Taiwan (Taipei City), Indonesia (Jakarta), Thailand (Bangkok), Australia (Melbourne) and Canada (Toronto.)**

**Requirements**:
2. Engineering Degree with 8-10 years of contact center technology domain experience with 5 years enterprise Pre-Sales experience and Contribute to Consilium Software product strategy and roadmap.

3. Well versed with Contact Center migration from on premise to Cloud.

4. Experience with WxCC, AWS Connect, and Genesys Cloud will be an advantage.

7. Ability to effectively deliver customer demos independently.

8. Respond to RFPs by providing comprehensive and accurate technical responses, highlighting our solution's value proposition.

9. Assisting the Sales Team with formal Sales plans, proposals and tender responses including standard presales deliverables (BoM, SoW, Diagrams.)

11. Develop an understanding of Consilium Software market positioning, vision and solution value add.

12. Supporting achievement of Sales targets and customer satisfaction through the delivery of the highest quality Pre-Sales technical support.

**Location**

Delhi, Bangalore, and Toronto Canada

**Language**

1. English - professional competency

**Job Types**: Full-time, Regular / Permanent

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 8 years (required)
- Pre-sales: 5 years (required)
- Cisco, UCCE, UCCX, WxCC, Genesys, and AWS Connect.: 5 years (required)

  • Solution Architect

    2 weeks ago

    Bengaluru, Delhi, Hyderabad, NCR, India BB Works Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Position: Solution ArchitectLocation: Bangalore, Pune or NoidaNotice Period: Immediate to 30 days maxMandatory Skills: D365 crm and adobe CampaignRole & responsibilitiesKey ResponsibilitiesPresales EngagementCollaborate with sales teams to qualify opportunities and craft winning proposalsBring consulting and solution driven approach to wining deals in CX...

  • Artificial Intelligence Solutions Architect

    2 weeks ago

    Delhi, Delhi, India beBeeai Full time US$ 1,00,000 - US$ 1,50,000

    AI Solutions ArchitectWe are seeking an experienced AI Solutions Architect to lead the development and implementation of advanced conversational AI solutions.This role will be responsible for designing, building, and deploying conversational agents that integrate with cloud services and business systems.The ideal candidate will have a strong understanding of...

  • Genesys Cloud Architect

    2 weeks ago

    Delhi, NCR, India Ahoi Technology (opc) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Architect Genesys Cloud CX solutions, lead migrations, integrate systems, ensure security and scalability, mentor teams, resolve issues, and align architecture

  • Senior CPQ Solution Architect

    2 weeks ago

    Delhi, Delhi, India beBeeOracletechnology Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Overview:We are seeking experienced professionals to design, develop and implement Configure, Price, Quote (CPQ) solutions using Oracle CPQ Cloud. The ideal candidates should have hands-on experience in advanced configuration, commerce, pricing, integrations and the ability to work closely with business and technical teams to deliver scalable...

  • Solutions Engineer

    1 week ago

    Delhi, Delhi, India Cisco Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    What You'll Do:As a Webex Customer Experience Solutions Engineer (SE), your primary responsibility is to provide technical guidance and pre-sales engineering support for Customer Experience (CX) sales pursuits across an assigned territoryWho You'll Work WithIn this role you will partner with a team of Customer Experience (CX) and Collaboration Sales...

  • Cx Solution Architect

    1 week ago

    New Delhi, India Consilium Software Full time

    **About Consilium Software****: Founded in 2007 in Singapore, Consilium Software and our Uni digital customer engagement platform have helped over 2,000 companies in more than 120 countries connect their employees with customers. Our choice of cloud-based and on-premise software powers 5 billion-plus interactions each year, simplifying the management of...

  • Solution Architect

    1 week ago

    Delhi, India TeamPlus Staffing Solution Pvt Ltd Full time

    Reviews business context for solutions to company challenges as well as defining the vision and requirements for the solution, recommending potential options, (which may include RFIs, RFPs or prototype development), selecting the most optimal option, and the development of a roadmap for the selected solution. - Communicates the architecture to the...

  • NICE CxOne Architect

    2 weeks ago

    Delhi, Delhi, India CDW Full time

    About the Role :As a NICE CXone Architect, you will be responsible for designing, architecting, and overseeing large-scale Customer Experience (CX) and Contact Center solutions. You will engage with clients at a strategic level, translating business requirements into scalable and secure NICE CXone architectures. This role demands a deep understanding of...

  • AI Solution Designer

    2 weeks ago

    Delhi, Delhi, India beBeeDeveloper Full time ₹ 15,00,000 - ₹ 25,00,000

    Conversational AI Developer PositionWe are seeking a skilled Conversational AI Developer to design, develop and deploy advanced conversational solutions.Design sophisticated conversational workflows and intents using Dialogflow CX.Develop backend services in Python, using frameworks like Flask and libraries such as Pandas.Build cloud-native applications...

  • Ux/cx Intern

    6 days ago

    New Delhi, India Avian Full time

    **UX/CX INTERN** **AVIAN** Work from home Start Date - Immediately Duration - 6 months Stipend - INR 10000 per month Work hours - 40 hours a week / 8 hours a day ( Saturdays and Sundays are week off) **ABOUT AVIAN** We are all about design thinking! Everything we do is to ensure that you create products that people will love! We collaborate with you and...