Housekeeping Incharge

**Job Category**:Non - Faculty

**Job Type**:Full Time

**Required Experience**:0-10 Years

**Job Location**:Delhi/NCR

**Job Title: Housekeeping Incharge**

**Job Summary**:
The Housekeeping Incharge is responsible for managing and coordinating the activities of the housekeeping team to ensure a clean, safe, and organized environment in the facility. This position includes overseeing staff, ensuring compliance with hygiene standards, and maintaining operational efficiency in the housekeeping department.

**Key Responsibilities**:

- **Staff Supervision & Management**:

- Supervise, train, and manage the housekeeping team, including cleaners, room attendants, and other housekeeping staff.
- Schedule shifts and ensure proper staffing levels to meet operational demands.
- Conduct performance evaluations and provide feedback and guidance to staff.
- Ensure staff members adhere to safety and sanitation policies.
- **Cleaning & Maintenance**:

- Oversee and ensure proper cleaning and maintenance of all rooms, bathrooms, corridors, and public areas (lobby, hallways, etc.).
- Check rooms for cleanliness and organization, ensuring all standards are met.
- Handle special cleaning requests, such as deep cleaning and seasonal tasks.
- Ensure all equipment and cleaning supplies are properly maintained.
- **Inventory Management**:

- Monitor the inventory of housekeeping supplies, including cleaning products, linens, and toiletries.
- Order necessary supplies when stock is low and manage storage.
- Ensure that the housekeeping department operates within the allocated budget.
- **Quality Control**:

- Conduct regular inspections to ensure cleanliness standards are maintained.
- Address any guest complaints related to cleanliness or housekeeping services promptly and professionally.
- Ensure compliance with health and safety standards, including sanitation practices.
- **Guest Relations**:

- Respond to guests’ housekeeping requests and ensure timely resolution of issues.
- Maintain positive interactions with guests to ensure their satisfaction with the cleanliness and comfort of their accommodations.
- Ensure rooms are prepared for check-ins and any guest-specific preferences are met.
- **Health and Safety Compliance**:

- Ensure that the housekeeping department follows all hygiene, health, and safety regulations.
- Provide staff training on proper cleaning methods, chemical usage, and safety protocols.
- Implement and enforce safe working practices to minimize accidents and injuries.
- **Reporting & Documentation**:

- Maintain records related to the cleanliness, maintenance, and inventory of the facility.
- Report any maintenance issues or damage to management.
- Prepare daily, weekly, and monthly reports on the housekeeping operations.

**Required Qualifications**:

- **Education**: High school diploma or equivalent; a degree in hospitality or related field is a plus.
- **Experience**: Previous experience in housekeeping or facility management is required, ideally with at least 2-3 years in a supervisory role.
- **Skills**:

- Strong organizational and leadership skills.
- Attention to detail.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Knowledge of cleaning chemicals, supplies, and equipment.

**Preferred Qualifications**:

- Previous experience in hospitality, hotels, or large facilities.
- Certification in housekeeping management or other relevant fields.