Cashier and Supervisor

Sure, here are the detailed job descriptions for a cashier and a supervisor:
## Cashier Job Description

**Position Title**: Cashier

**Reports To**: Store Manager or Shift Supervisor

**Summary**:
The Cashier is responsible for providing excellent customer service, accurately handling cash transactions, and maintaining a clean and organized checkout area.

**Key Responsibilities**:
1. **Customer Service**:

- Greet customers as they enter the store.
- Assist customers with inquiries and provide product information.
- Ensure a pleasant and efficient checkout experience.

2. **Transaction Handling**:

- Accurately scan, itemize, and total customer purchases.
- Process various forms of payment, including cash, credit/debit cards, and store gift cards.
- Issue receipts, refunds, credits, and change due to customers.

3. **Cash Management**:

- Balance cash drawer at the beginning and end of each shift.
- Ensure that all transactions are correctly accounted for.
- Report discrepancies and follow the store’s cash handling procedures.

4. **Store Maintenance**:

- Keep the checkout area clean and organized.
- Restock checkout supplies, such as bags and register tape.
- Ensure promotional materials and signage are properly displayed.

5. **Compliance**:

- Follow all store policies and procedures.
- Adhere to loss prevention and security measures.
- Comply with health and safety regulations.

**Qualifications**:

- High school diploma or equivalent.
- Previous cashier or retail experience preferred.
- Basic math skills.
- Strong customer service skills.
- Ability to stand for extended periods.
- Reliable and punctual.

**Work Environment**:

- Retail store setting.
- Frequent standing, walking, and lifting (up to 20 pounds).

## Supervisor Job Description

**Position Title**: Supervisor

**Reports To**: Store Manager

**Summary**:
The Supervisor is responsible for overseeing daily store operations, leading and motivating staff, ensuring excellent customer service, and meeting store performance goals.

**Key Responsibilities**:
1. **Team Leadership**:

- Supervise and coordinate the activities of cashiers and other store employees.
- Provide training, guidance, and support to staff.
- Conduct performance evaluations and provide feedback.

2. **Customer Service**:

- Ensure high standards of customer service are maintained.
- Handle customer complaints and resolve issues in a timely manner.
- Assist customers with inquiries and special requests.

3. **Store Operations**:

- Oversee opening and closing procedures.
- Ensure the store is clean, organized, and well-stocked.
- Manage inventory levels and perform regular stock checks.

4. **Sales and Performance**:

- Monitor sales and ensure targets are met.
- Implement and oversee promotional activities.
- Analyze sales data and develop strategies for improvement.

5. **Administrative Duties**:

- Prepare and submit reports on sales, staff performance, and inventory.
- Ensure compliance with company policies and procedures.
- Handle scheduling and payroll for store employees.

6. **Safety and Compliance**:

- Ensure health and safety regulations are followed.
- Implement loss prevention measures.
- Conduct regular safety and compliance checks.

**Qualifications**:

- High school diploma or equivalent (some college coursework preferred).
- Previous retail experience, with at least 1-2 years in a supervisory role.
- Strong leadership and communication skills.
- Ability to multitask and handle stressful situations.

**Work Environment**:

- Retail store setting.
- Frequent standing, walking, and lifting (up to 30 pounds).
- May require working evenings, weekends, and holidays.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹18,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Fixed shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person