Service Support Executive
11 hours ago
**Job Summary**
Key Responsibilities:
- Handle **product replacements** and service-related issues.
- Manage complaints from customers and channel partners (dealers/distributors).
- Monitor and coordinate the **requirement and dispatch of spare parts**
- Address and resolve technical and non-technical queries related to ventilation products.
- Maintain responsibility for service backup material
- Coordinate with internal teams to ensure timely service delivery
- Proficient in MS Excel, Word.
**Job Summary**
Key Responsibilities:
- Handle **product replacements** and service-related issues.
- Manage complaints from customers and channel partners (dealers/distributors).
- Monitor and coordinate the **requirement and dispatch of spare parts**
- Address and resolve technical and non-technical queries related to ventilation products.
- Maintain responsibility for service backup material
- Coordinate with internal teams to ensure timely service delivery
- Proficient in MS Excel, Word.
Qualifications and Skills:
Diploma / B.Tech / ITI in Electronics, Electrical, or Mechanical Engineering (with good understanding of electrical/electronic systems).
Experience: 1-2 years of experience in a technical support/service coordination role, preferably in an electronics company.**Job Summary**
**Key Responsibilities**:
- Handle **product replacements** and service-related issues.
- Manage complaints from customers and channel partners (dealers/distributors).
- Monitor and coordinate the **requirement and dispatch of spare parts**
- Address and resolve technical and non-technical queries related to ventilation products.
- Maintain responsibility for service backup material
- Coordinate with internal teams to ensure timely service delivery
- Proficient in MS Excel, Word.
**Qualifications and Skills**:
**Diploma / B.Tech / ITI in Electronics**, Electrical, or Mechanical Engineering (with good understanding of electrical/electronic systems).
**Experience**: 1-2 years of experience in a technical support/service coordination role, preferably in an electronics company.
**Job Types**: Full-time, Permanent
Shift:
- Day shift
Work Location: In person
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