Webmaster

**Position**:Associate Manager

**Job Id**:3583

**School**:Other Departments

**Department**:Vice Chancellor's Office

**Job Type**:Regular

**End Date**:January 31, 2025

Webmaster

Job Details

**Position**:Associate Manager

**Job Id**:3583

**School**:Other Departments

**Department**:Vice Chancellor's Office

**Job Type**:Regular

**End Date**:January 31, 2025

**Position Summary**:
**Key responsibilities**:

- **Website Management**:

- Oversee the day-to-day operations of the University’s websites, including updates and content uploads, ensuring accuracy, relevance, and alignment with the university's strategic goals.
- Ensure websites are fully functional, up-to-date, and compatible with all major browsers and devices.
- Proactively identify and resolve potential website issues through regular health checks, minimizing disruptions to user experience.
- Manage domain registrations, hosting, and SSL certificates to ensure uninterrupted web services.
- Prioritize and manage website maintenance tasks efficiently to meet deadlines and optimize resource utilization.
- Fostering strong collaborative relationships with internal and external stakeholders to achieve website objectives.
- Demonstrate excellent communication skills to ensure clear and timely project execution.
- **Website Search Engine Optimization (SEO)**:

- Strategic SEO optimizations and content enhancements, collaborating effectively with cross-functional teams.
- Increase user engagement by consistently producing high-quality, relevant blog content.
- Optimize website user experience by effectively managing and redirecting inquiries to relevant departments, strengthening university connections
- **Web Projects (Creation/Implementation)**:

- Translate branding concepts into high-converting landing pages, driving the increase in registrations and campaign engagement.
- Lead the entire lifecycle of landing page development for high-profile international events, demonstrating project management and technical proficiency.
- Foster collaborative partnerships with design and organizational teams to create visually compelling and functionally optimized landing pages.
- **Ticket/Query Management, Stakeholder Engagement**
- Demonstrate exceptional organizational and time management skills by effectively managing and completing a high volume of website management requests through the OTRS ticketing system.
- Effectively redirecting specific relevant requests to the respective departments, building strong communications and relationships in and around the university.
- **Vendor Management and Performance Optimization**
- Cultivate strong, collaborative relationships with key vendors to ensure seamless platform operations and minimize service disruptions.
- Implement a robust vendor performance management framework
- Proactively identify areas for vendor improvement and provide constructive feedback to drive performance enhancements aligned with university standards.
- Effectively manage vendor contracts and service level agreements (SLAs) to protect the university's interests and optimize resource allocation.

**Qualifications and Experience**:

- Bachelor’s degree in computer science, IT, Web Development, or a related field.
- 8-12 years of experience in website management

**Technical Skills**:

- Proficiency in HTML, CSS, PHP, and other web programming languages
- Expertise in CMS platforms
- Familiarity with web analytics tools
- Experience with SEO tools and techniques
- Knowledge of web hosting and server management
- Experience with version control systems
- Excellent project management and communication skills.
- Ability to work independently and lead cross-functional teams.