Product Owner

2 days ago

Kolkata, India WTW Full time

Key Responsibilities
- Work closely with stakeholders, including customers, business partners, and internal teams, to understand their needs and prioritize product features and enhancements.
- Support the development and maintenance of the product roadmap and own the overall backlog of development work, ensuring that all work aligns with the overall strategy and goals
- Collaborate with cross-functional teams, including design, engineering, and QA, to ensure that products are developed with high quality and efficiency
- Monitor and analyze product performance metrics, identifying areas for improvement and taking action to drive increased adoption and customer satisfaction
- Continuously communicate with stakeholders and team members to ensure transparency and alignment throughout the product development process
- Experience in US Health Care Plans, payment and funding process is strongly preferred.- Login and role security framework
- Help & support self-service tools
- Profile and account information management
- Responsible for management of JIRA activities like the creation EPICS, user stories and backlog grooming of these stories which drives business requirements, analyses requirements, reprioritizing and scoping.
- Conducting refinement meetings, Sprint planning.
- Responsible for defining user acceptance criteria and exit criteria for stories.
- Coordination between project teams and business users on User Acceptance tests.
- Responsible for clarifying team’s queries on business requirements and priorities.
- Coordination towards resolving impediments, challenges, priority bug fixes, release planning, Pre (UAT) and Post release validation of Product feature and control plan monitoring, including coordination with production validators as required.
- Collaborates with management, stakeholders, end-users and development partners to recommend and implement changes to product, processes, or business practices.
- Coordination with Vendors/Vendor Management on implementation as needed.
- Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
- Acts as an expert providing direction and guidance to process improvements.
- Carry out identifying tasks related to the new design, new communication during evaluation of new products feature.
- Assist BA’s and coordinate with them on creating and finalizing Use cases.
- Foster internal relationships and collaborations with internal colleagues to communicate project priorities and respond to inquiries.
- Use a variety of agile and lean tools and techniques to help the team keep a delivery and learning cadence that helps to remain focused on delivering value against the product vision
- Challenge and improve organizational processes.
- Graduate with 5+ years of experience working in Agile SCRUM development model, with at least 3 years’ experience working as a product owner.
- Strong affinity in a customer-facing product organization
- Passion for innovation and delivering exceptional customer experiences.
- Strong understanding of product development methodologies and best practices, including Agile and Scrum Methodology, a Certified Scrum Product Owner (CSPO) certification strongly preferred.
- Excellent communication, collaboration, and leadership skills, with the ability to work effectively with cross-functional teams
- Familiarity using SQL to write basic queries and software development processes a plus.
- Available for flexible work schedule to have overlap with US onshore teams

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