Professional Services

Experience: 5+ Years

Location: Hyderabad

**Reporting to** - Director of Professional Services

**Department** : Finance

**Location** : Hyderabad & Bangaluru India

**The Job and its Impact**:

- Configure the environment per the documented configuration requirements
- Work closely with the customers to capture the requirements and provide the necessary architectural guidance
- Develop, test, and deliver integrations for customers to provide highly scalable and repeatable integrations
- Perform deployments of the software to customer non-production and production environments
- Understand and demonstrate all use cases to customer users
- Perform unit and functional testing of new features and configuration
- Triage and resolve implementation issues
- Develop scripts and tools that improve team efficiency, implementation quality, and consistency
- Create knowledge-based articles and documentation to help partner and SnapLogic implementation team members
- Identify business and technical issues throughout the project that could impact requirements, scope, or schedule and work with the project manager to identify potential solutions.
- Assure successful and on-time delivery of the projects working closely with the customer and team members
- Deliver Product training to the customers in person and via the internet, and contribute to the training material enhancements based on the new features that are released on the platform

**What we’re looking for?****:

- 5+ Years’ Experience with other integration technologies like SnapLogic, Informatica,
- MuleSoft, etc. and in-depth understanding of Enterprise Integration Patterns
- 5+ years of experience with SQL
- Hands-on experience with REST architectures
- Knowledge of SOAP/XML/JMS/JSON, basic level understanding of REST principles, and REST and SOAP APIs.
- Deep understanding of HTTP protocols
- Excellent customer-facing skills
- Must be a self-starter and extremely organized with your space and time.
- Ability to juggle working independently and as part of a team.
- Accurate and fast decision-making processes
- Be able to quickly debug complex Snap issues and figure out the root cause of problems.
- Cycle between projects in weeks rather than years - continually learning about new technology and products.

**What are the benefits****:

- You'll get to work in some of the hottest & fastest growing technologies in the USA right now.
- You'll get paid a competitive salary & be working directly with a super experienced team of people.
- You'll get a great place to come to work every day. Varied, complex, challenging & with a great culture that you can shape & change.
- And many more...

**How to apply****:
**what the hiring manager & the peers say about this role here**:
**About GAIAN****:
Gaian is headquartered in Los Angeles, USA with satellite R&D centers in Hyderabad, India, and Shenzhen, China.

We are the:

- First to deploy an IPTV/OTT solution on cruise lines
- First to offer geo-targeted advertising on DVB-S2 in India
- India’s Emergency Alerting Platform for Ocean Weather with Autonomous TV Alerting services First to offer AI based placement opportunity detection in OTT live sports
- First to offer a full-service platform solution to ATSC 3.0
- Winners of the IBC 2019 Award for the Tsunami Alerting platform

The GAIAN business model has evolved along the course of its corporate journey. In the early days of inception, GAIAN offered outsourced product development and consulting services to US based organizations. Of noteworthy mention here are Cox Cable, Alcatel Lucent, Hot Wire Communications, World play, and Ericsson. Over the course of the last 5 years GAIAN has built up its own product stack.

Gaian is all about our people, our values and our way of doing things—intangibles that can't be measured or modeled in business terms but that truly make the difference. With over 150 experienced software architects, consultants, project managers, software, broadcast, and media engineers located worldwide our purpose is honored each time we exceed our client’s expectations, each time an employee reaches his/her goals, and each time we contribute to the society positively and make it a better place to live in.

We are looking to rapidly expand our technology & product development operations in India. And we need smart, ambitious people like you who enjoy a fun yet challenging work environment.

**We strongly believe in Innovation, Perseverance, Compassion, Value Creation & Ownership