Urgent Hiring for Banking Chat Voice Process
13 hours ago
**Undergraduate/Graduate Require for Chat Voice Banking Process**
**Location Branches - Noida/Gurgaon/Mohali**
**Job Role & Responsibilities -**
- **Handle customer inquiries and resolve issues efficiently.**:
- **Provide accurate information about banking products and services.**:
- **Process transactions and maintain customer records.**:
- **Ensure compliance with banking regulations and policies.**:
- **Deliver excellent customer service and enhance customer satisfaction.**:
- **Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience**:
- **Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences**
- **Minimum 12th Passout/Pursuing Graduation/ Any Graduate can apply**:
- **Prior experience in customer service or banking is preferred.**:
- **Strong communication and interpersonal skills.**:
- **Ability to handle customer queries and complaints effectively.**:
- **Basic computer skills.**
**Fresher's/ Experience both can apply.**
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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