Urgent Hiring for Banking Chat Voice Process

1 day ago

Gautam Budh Nagar, India Ebix Payment Services Pvt Ltd Full time

**Undergraduate/Graduate Require for Chat Voice Banking Process**

**Location Branches - Noida/Gurgaon/Mohali**

**Job Role & Responsibilities -**
- **Handle customer inquiries and resolve issues efficiently.**:

- **Provide accurate information about banking products and services.**:

- **Process transactions and maintain customer records.**:

- **Ensure compliance with banking regulations and policies.**:

- **Deliver excellent customer service and enhance customer satisfaction.**:

- **Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience**:

- **Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences**
- **Minimum 12th Passout/Pursuing Graduation/ Any Graduate can apply**:

- **Prior experience in customer service or banking is preferred.**:

- **Strong communication and interpersonal skills.**:

- **Ability to handle customer queries and complaints effectively.**:

- **Basic computer skills.**

**Fresher's/ Experience both can apply.**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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