Front Office Receptionist

2 weeks ago

Calicut Kerala, India Tecza Technologies LLP Full time

**Front Office Executive cum Sales Coordinator**

**Position**: Front Office cum Sales Coordinator
**Gender Preference**: Female
**Requirements: intelligent, vivacious personality**

**Responsibilities**:

- **Client Handling**:

- Professionally manage incoming and outgoing calls with fluency in English.
- Proactively engage with clients to close deals over the phone.
- Handle customer complaints and difficult clients with poise and professionalism.
- **Sales & Marketing Support**:

- Assist the sales and marketing teams by coordinating tasks and managing client communications.
- Support the preparation of proposals, quotes, and marketing materials.
- Ensure follow-ups and maintain updated records of leads and sales activities.
- **Front Desk & Office Administration**:

- Greet and assist visitors, ensuring a warm and professional first impression.
- Manage couriers, including receiving and dispatching important documents.
- Maintain front office decorum and provide administrative support as needed.
- **Customer Relationship Management**:

- Build and nurture positive relationships with clients, ensuring satisfaction.
- Proactively address client queries and deliver solutions promptly.

**Key Skills and Qualifications**:

- **Education**: Preferably a graduate.
- **Languages**: Fluency in English is mandatory; proficiency in multiple languages is an added advantage.
- Smart, confident, and capable of multitasking.
- Excellent communication, interpersonal, and organisational skills.
- Prior experience in a similar role is a bonus.

**Workplace Attire**: Formal.

**Working Hours**:
9:30 AM to 6:00 PM (Monday to Saturday).

**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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