Server

2 days ago


Ludhiana Punjab, India SHARMAN JAIN SWEETS Full time

Job Title: Waiter

Location:Ladhowal,Ludhiana

Position Type:Full-Time

Job Summary:
As a Waiter/Waitress at Sharman Jain Sweets, you will be the primary point of contact for our guests, ensuring they have an exceptional dining experience. You will be responsible for taking orders, serving food and beverages, and providing top-notch customer service in a fast-paced environment.

Key Responsibilities:

- Greeting and Seating: Welcome guests warmly upon arrival and guide them to their tables.
- Menu Knowledge Be familiar with the menu, including daily specials and any dietary restrictions or allergens.
- Order Taking:Accurately take and record customer orders, providing recommendations as needed.
- Food and Beverage Service: Serve food and beverages promptly, ensuring they meet quality standards and are presented well.
- Customer Service:Address and resolve any customer complaints or concerns professionally and efficiently.
- Table Maintenance:Ensure tables are clean and properly set; clear plates and utensils between courses.
- Check Management:Accurately prepare and present bills; process payments and handle cash or card transactions.
- **Collaboration**: Work closely with kitchen staff and other team members to ensure smooth operation and timely service.
- Health and Safety: Adhere to all health and safety regulations, including cleanliness and food handling standards.
- Upselling:Promote additional items or specials to enhance the dining experience and increase sales.

Qualifications:

- Previous experience as a waiter or in a similar customer service role is preferred.
- Excellent communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Strong attention to detail and multitasking abilities.
- Knowledge of food and beverage pairings is a plus.
- Flexibility to work various shifts, including weekends and holidays.
- Basic math skills for handling transactions and processing payments.
- Physical stamina to stand for long periods and carry trays.

**Work Environment**:

- Fast-paced and sometimes high-pressure setting.
- Interaction with a diverse range of guests and team members.
- Exposure to various kitchen equipment and food handling processes.

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 22/09/2024


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