Associate - Projects

**Lead Administrator**

**Qualification**:
BE/B Tech
** Responsibility**:
**Design**:

- 'Define technical solution by understanding various functional and non functional requirements.
- Create system architecture (scalability availability).
- Explore and evaluate multiple design options.
- Share design and obtain buy in from various stakeholders.
- Develop the design for disaster recovery plan.
- Design develop and finalize the security strategy.
- Perform a data management strategy (such as when customer wants to go for archiving).
- Develop deployment plan (production quality).
- Initiate the build for development after the design is finalized.
- Define any deployment required as pre build system.
- Plan for system maintenance strategy like monitoring configure clean up activities.
- Define standard operating guidelines.
- Define the roles from a security perspective.
- Adopt best practices.
- Build system for QA.
- Create roles as per specification and ensure alignment to SOX requirements.

**Testing**:

- 'Review test results and provide technical inputs from a system administration perspective.
- Transition roles from development to QA environment.
- Make any role corrections if required.
- Follow up with development team for rework on code defects and close the same.

**Configuration Deployment and Closure**:

- 'Conduct activities related to system administration during configuration which are requested by clients.
- Create build for production system.
- Liaise with technical lead (development) and deploy system architecture in production system.
- Develop SOPs.
- Post final acceptance create all documentation.
- Participate in handover to AVM team.
- Provide support for agreed number of overlap days.
- Provide any support required on defects identified.
- Develop SOPs for security procedures.
- Maintain all audit related requirements.

**Ongoing System Administration**:

- 'Define KPIs/SLAs.
- Define alert systems and guide team to implement them.
- Create back up and recovery plans.
- Monitor adherence of system maintenance activities and resolve escalations.
- Conduct RCA of issues.
- Develop report on service level availability of the system and capacity utilization.
- Monitor security audit log and take necessary actions.
- Manage identity management experience.
- Conduct security risk assessment.
- Ensure business continuity is maintained.
- Seek feedback on security experience and take actions to ensure compliance is maintained.
- Optimize system performance.
- Proactively analyze and resolve performance bottlenecks.

**Training and Recruitment / People Management**:

- Provide assistance in selection of representative employee groups for training.
- Conduct training with the help of academy.
- Mentor team members in project teams with respect to technical skills on projects.
- Co ordinate with the supervisor in understanding how administrators can better contribute to the project seek feedback and address concerns.
- Provide inputs during performance appraisal of administrators.

**Project Planning and Set up**:

- 'Plan for hardware and the software requirements and submit it to supervisor for review.
- Assist customer in identifying hardware/software requirements.
- Set up system for evaluation during requirements stage(depending on the type of project: implementation/ support/ transformation).
- Conduct discussions with different stakeholders to finalize test objectives.
- Verify system build test environment and iteration test plan.

**Requirement Gathering and Analysis**:

- 'Analyze and validate the system and infrastructure requirements.
- Conduct sizing based on the inputs during requirement gathering (hardware configuration).
- Prepare a master list for installation.
- Map all functional requirements to technical requirement.
- Prepare high level infrastructure requirement.
- For support projects understand the customer landscape.
- Evaluate if Cognizant has sufficient capabilities to support the project.
- Evaluate customer demographics and prepare analysis reports.

**Sales Support**:

- 'Provide support in pre sales activities by providing inputs during proposal development from a system perspective.
- Provide inputs for estimation of sizing infrastructure cost etc.
- Collaborate with Business Analysts to create RFP responses.
- Participate in seminars /conferences.

**Must Have Skills**
- FileNet Administration
- FileNet P8-Process Adminstratr
- IBM WebSphere App Server admin