Call Center Executive

2 weeks ago

Phagwara, India ANGELICA SERVICES Full time

We are looking for **INTERNATIONAL TELECALLERS( ONLY MALES CAN APPLY) **who has excellent communication skills and English language skills.

**FRESHERS AND EXPERIENCED CANDIDATES WITH GOOD ENGLISH COMMUNICATION SKILLS CAN APPLY **

**PROFILE**: INTERNATIONAL TELECALLER

**ROLES AND RESPONSIBILITIES**:

- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing clients having some issue, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Phagwara, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (required)

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