Scrum Master

Company Description
**NIELSENIQ**

Think about the billions of purchases that consumers make every single day around the world. Imagine trying to make sense of the trillions of data points that represent these purchases. From a family doing online shopping for household essentials to a quick run to the supermarket, NielsenIQ is measuring the entire consumer path to purchase.

NielsenIQ is a multinational company working with the world’s largest brands across the world to inform them on where and how their best customers are shopping. The challenge is that this is a moving target and a complex problem. With the commerce landscape shifting constantly, only NielsenIQ has the span and caliber of data to make sense of what drives a consumer to make a purchase.

**Job Description**:
**Scrum Master, Chennai**

REF22609S

**About this Job**

So where do you fit here? NielsenIQ clients span the globe and require technology teams’ Scrum Masters that can connect the dots for their technology needs. As a Scrum Master at NielsenIQ, you will be responsible for helping our product and technology teams drive product development adopting standard and consistent SAFe Agile practices ensuring high quality. You will coordinate efforts across functional, technical and process teams and work cross-functionally to solve client problems. Your teams may cut across time zones, datasets and technologies and it will be your responsibility to keep track of all the moving parts, bring people together across multiple teams and communicate with various stakeholders, including senior management.

**Responsibilities**
- Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high-quality products.
- Gets team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.
- Responsible for ensuring Scrum is understood, and the team adheres to Scrum theory, practice, and guidelines.
- Works with Agile coaches and other Scrum Masters to grow within the role.
- Contributes to the advancement and improvement of Agile practices within the organization.
- Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
- Drives continuous improvements through metrics.
- Escalates issues in a timely and appropriate manner.
- Works closely with Product Leadership, Technology & Operations teams on product development roadmaps and timelines.

**Qualifications**:

- Excellent communication, facilitation, negotiation, and coaching skills.
- Deep understanding of agile frameworks - Scrum, Kanban, SAFE etc.
- Has deep understanding of software development life cycle.
- Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques.
- Planning and problem-solving with the product owner and delivery teams.
- Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques

**Education**:

- Bachelor’s degree and 5 years of software development experience in an Agile environment with 3 years of Scrum Master experience.
- Hands on experience in Jira and other ADLM tools.
- CSM / PSM / Lean Six Sigma certifications preferred.

Additional Information

**About NielsenIQ**

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.

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**Our commitment to Diversity, Equity, and Inclusion**

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.