Client Handling Female

7 days ago


Gurugram Haryana, India Botfit Full time

**Job Title**: Client Relationship Executive
**Location**: Sec 63 Gurugram
**Company**: Botfit
**Type**: Full-time 6 days working (weekend availablity needed )

**Job Overview**:
**Key Responsibilities**:

- Serve as the primary liaison between Botfit and its clients, ensuring exceptional service and support.
- Understand client needs and provide tailored solutions that align with Botfit’s offerings.
- Manage client onboarding, orientation, and ongoing communication.
- Handle queries, concerns, and feedback professionally and promptly.
- Coordinate with internal teams (sales, marketing, and operations) to ensure seamless client experience.
- Monitor client satisfaction and recommend improvements to enhance client retention and loyalty.
- Maintain up-to-date client records and track interactions using CRM tools.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Paid sick time

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

**Location**:

- Gurugram, Haryana (required)

Work Location: In person


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