Client Handling Female
1 week ago
**Job Title**: Client Relationship Executive
**Location**: Sec 63 Gurugram
**Company**: Botfit
**Type**: Full-time 6 days working (weekend availablity needed )
**Job Overview**:
**Key Responsibilities**:
- Serve as the primary liaison between Botfit and its clients, ensuring exceptional service and support.
- Understand client needs and provide tailored solutions that align with Botfit’s offerings.
- Manage client onboarding, orientation, and ongoing communication.
- Handle queries, concerns, and feedback professionally and promptly.
- Coordinate with internal teams (sales, marketing, and operations) to ensure seamless client experience.
- Monitor client satisfaction and recommend improvements to enhance client retention and loyalty.
- Maintain up-to-date client records and track interactions using CRM tools.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Food provided
- Paid sick time
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
**Location**:
- Gurugram, Haryana (required)
Work Location: In person
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