Ap/ptp (Helpdesk) - mt

Ready to shape the future of work?_
- At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges._

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- If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment._

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- We are looking for someone who can coordinate the Accounts Payable function. Also, assist associates to identify & implement AP improvements. You must be a Finance and Accounting Subject Matter Guide with relevant experience in the accounts payable process._
- Responsibilities_
- _Process invoices with PO & Non PO_
- _Reconcile the processed work by the team verifying entries and comparing system reports_
- _Production planning on a daily basis and allocating the inflow volume to_
- _Good knowledge of excel reports like Pivot table, formulas, formatting and cleansing the data_
- _Resolving queries like wrong posting, reversal, and corrections_
- _Support team members in processing corrections by clarifying their doubts and confusions_
- _Ensure SOP’s are reviewed frequently and the latest updates are incorporated post-client signof_
- _Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment_
- _Review incoming supplier/internal customer requests for specialty payments_
- _Create and pay specialty payment processes_
- _Process and research items related to manual check processes_
- _Research and complete compliance reports for areas that are considered a control as defined by the client_
- _Will utilize multiple systems and process documentation to complete task_
- _Must be able to communicate with clarity and confidence decisions regarding payments or non-payments of invoices or special requests: customers (internal/external) suppliers and department_
- _Respond to customer requests from legal, internal/external audit or business units, assisting with management response and resolution for in scope areas of responsibility_
- _Work on Multiple ERP, Systems and Manual Intensive nature of Work_
- _Able to Handle Vendor master query, Payment Run, T&E and Month end reconciliation_
- _Work on helpdesk query management, Exception handling like block invoices and other aged items_
- _Maintain 100% accuracy of invoice processing and monthly reports_
- _Report taxes whilst processing region-specific invoices as per the requirement_
- _Understanding of Helpdesk operations would be an added advantage_
- Qualifications_
- Minimum qualifications/skills_
- _University graduate in any discipline_
- Preferred qualifications/skills_
- _Bachelor/Master of Commerce or Business Administration_
- _Relevant work experience in AP preferably in the Oil and Gas industry_
- _Preferable to have practical knowledge of SAP/Coupa_
- _Preferable to have practical knowledge of Reporting and Service Now_
- _Understanding of Source to Pay process is a plus_
- _Excellent time management and planning skills_
- _Attention to detail, good analytical and problem-solving capabilities_
- _Drive to achieve results and deliver on goals_
- Why join Genpact?_
- _Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation_
- _Make an impact - Drive change for global enterprises and solve business challenges that matter_
- _Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities_
- _Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_
- _Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_
- Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._
- Let’s build tomorrow together._

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- Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation._

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Job_**_Management Trainee_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Aug 18, 2025, 3:42:14 AM_

**_ Unposting Date_**_Ongoing_