Backup and Storage

1 day ago

Noida Uttar Pradesh, India Team Computers Pvt Ltd Full time

Administer, maintain, troubleshoot and support large complex multi-platform Storage environment that includes large fibre channel SAN with multiple directors, servers, storage frames technologies, as well as enterprise backup technologies.
- Perform root cause analysis for major issues and also provide workarounds to ensure business continuity.
- Identify, analyse and resolve problems specifically on storage, backup and in general, cross platform environments.
- Change Management: Prepare Implementation plan, rollback plan and test plan, risk and impact analysis for critical or complex changes. Review the change plan and documentation prepared by level 1+ engineers or peers.
- Participate in CAB meetings as needed and assist change managers in the techno-operations decision process.
- Assist in the creation of processes and procedures required for service delivery.
- Perform routine, planned and emergency maintenance (change planning and implementation) of storage data center equipment.
- Identify single-point-of-failure and plan to mitigate the same.
- Fulfil critical / complex service requests.
- Availability and capacity planning and management: keep a track of uptime and capacity utilization of storage systems and publish reports to management.
- Execute additional tasks given to meet internal IT projects milestones and willingness to put additional hours whenever required.
- Ensure all services are delivered as per agreed SLAs.
- Update and close tickets, update documents (such as handover documents, root cause analysis, analysis and recommendations to reports, post incident reviews) in a timely manner with high quality.
- Communicate with and log calls with vendors or 3rd parties where necessary in order to resolve issues related to storage technologies.
- Train, oversee tasks executed by junior members and stand in for them if needed.
- Suggest, influence and implement improvements in the environment (such as issue optimization, automation, streamlining process, etc.), thereby contribute to improvement of overall operations delivery and client satisfaction.

Pay: ₹45,000.00 - ₹65,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Rotational shift

**Experience**:

- Relevant: 4 years (preferred)

Work Location: In person

Application Deadline: 01/02/2025

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