Reception Clerk

7 days ago

Yerawada Pune Maharashtra, India Indane - Samyak Full time

**Key Responsibilities**:

- **Front Desk Management**:

- Greet customers and visitors warmly and address their inquiries regarding gas cylinder bookings, refills, and services.
- Handle incoming phone calls and direct them to the appropriate department or personnel.
- **Customer Service**:

- Assist customers with booking gas cylinders, providing delivery schedules, and resolving issues.
- Maintain a courteous and helpful attitude while addressing complaints or service queries.
- **Record Keeping**:

- Maintain accurate records of customer details, bookings, and payment transactions.
- Update and manage customer subscription databases and agency logs regularly.
- **Billing and Payments**:

- Generate and issue bills or invoices for cylinder bookings and refills.
- Accept payments (cash, digital, or cheque) and provide receipts to customers.
- **Inventory Management**:

- Track stock levels of gas cylinders and coordinate with delivery staff to manage inventory efficiently.
- Report shortages or discrepancies to the supervisor or manager.
- **Compliance and Safety**:

- Ensure proper documentation for cylinder deliveries, including regulatory forms as required.
- Maintain awareness of safety protocols related to handling and storage of gas cylinders.
- **Administrative Duties**:

- File and organize agency documents, customer forms, and regulatory paperwork.
- Coordinate with delivery staff for timely dispatch and delivery schedules.
- **Miscellaneous Tasks**:

- Assist in general office maintenance, ensuring the reception and workspace are clean and organized.
- Handle incoming and outgoing mail and couriers.

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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