Online Customer Service Advisor

2 days ago


Anna Nagar Chennai Tamil Nadu, India kay the fashion bay Full time

Skill set:

- Excellent customer service and interpersonal skills.
- Ability to work with a variety of digital tools and software.
- Comfortable with managing customer inquiries and handling complaints professionally.
- A proactive approach to identifying customer needs and improving the shopping experience.
- Assist in processing orders, confirming payment, and addressing any issues related to the purchase process.
- Offer promotions, discounts, and loyalty programs to enhance the shopping experience and increase sales.
- Ensure timely and accurate order fulfillment by coordinating with the warehouse or fulfillment teams.
- Handle returns, exchanges, and cancellations following company policies.
- Maintain a high level of customer satisfaction by providing prompt and courteous support through online channels.
- Stay informed about new products, sales, and online shopping trends to provide the best possible service to customers.
- Work collaboratively with other departments (e.g., customer service, logistics) to resolve any issues related to orders.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Work Location: In person


  • Service Advisor

    7 hours ago


    Anna Nagar, Chennai, Tamil Nadu, India GoMechanic Full time

    **About the Role**: Service Advisor is responsible for providing excellent customer service by assisting with vehicle service needs, managing work orders, coordinating with service technicians, and ensuring timely, high-quality service delivery. Location: Bengaluru, Karnataka **Roles and responsibilities**: **Greet customers, assess vehicle service needs,...


  • Pallikaranai, Chennai, Tamil Nadu, India veega service Full time

    We are hiring Service Advisor Education Qualification - Diploma or Basic degree in Mechanical, Automobile Engineering. Years of Experience - min 2 years. Salary - 15,000/- per month + incentives Roles & Responsibilities: - 1. Service Job card preparation. 2. Update work in progress status of the service vehicle to customers on a regular basis. 3. Act...


  • Velachery, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information...


  • Thoraipakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    **Service Advisor**: Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians...

  • Bodyshop Advisor

    2 weeks ago


    Injambakkam, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full time

    Service Advisor Reports to Works Manager. Critical activities of the Service Advisor includes, Greeting the customers, listen to their description of the problems or service needed, determine the type of service required, promote value added services and to prepare service orders. Also, It is the Duty of Service Advisors to establish a good relationship with...

  • Service Advisor

    5 hours ago


    Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information...

  • Service Advisor

    2 weeks ago


    Kotturpuram, Chennai, Tamil Nadu, India Automin Car Services Pvt Ltd Full time

    Lead Man/ Service Advisor responsibilities include: - Greeting customers and directing them to available mechanics - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to...

  • Service Advisor

    7 hours ago


    Chennai, Tamil Nadu, India VTK Automobiles Pvt Ltd Full time

    Service Advisor - Receive the customers and take a survey of the customer Vehicle. - Proper communication to the customers. **Job Types**: Full-time, Permanent **Salary**: ₹10,711.08 - ₹25,431.13 per month **Benefits**: - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Performance bonus - Yearly...

  • Service Advisor

    7 hours ago


    Coimbatore, Tamil Nadu, India Focus Engineering Full time

    We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor will ensure customer...

  • Service Advisor

    4 days ago


    Chennai, Tamil Nadu, India Velavan Motorcycles - Royal Enfield Full time

    **Job description** Position Name - Service Advisor Experience: Fresher to 1 Year Locations - Thousand Lights, Age Limit - 20 to 35 Gender - Any Salary - 15,000 to 20,000 Qualification : ITI, Diploma or Any degree Job description - Explain the vehicle issues to the customers - Handling Customers towards their vehicle service - Advising the customer...