Customer Care

19 hours ago

Bhopal, India IDP Education Ltd Full time

**Job brief**:
We are looking for a customer-oriented service representative.

**What does a Customer Service Representative do?**:
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

**Responsibilities**:
**Customer Service Responsibilities list**:
- Manage large amounts of incoming phone calls- Generate sales leads- Identify and assess customers’ needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet personal/customer service team sales targets and call handling quotas- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies- Take the extra mile to engage customers

**Requirements and skills**:

- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma

  • Customer Care Executive

    19 hours ago

    Bhopal, India Collegekhabri Full time

    CollegeKhabri is a family which reincarnates the fun from childhood, The bosses are less of bosses and more of elder brothers and sisters, the colleagues are less of colleagues and more of classmates It’s all about working passionately, having fun breaks in between, and returning home with the excitement for next day! The only rule is to be...

  • Customer Care Executive

    2 weeks ago

    Bhopal, India Yashaswi Academy for Talent management Full time

    Hiring for BPO industry Qualification - 12, Graduate, Graduate Pursing Age - 18-30 Location - Bhopal Shifts - Rotational Shift Position - Customer care executive Working hours - 8 hours Gender - Male, Female Skills -active listening, empathy, problem-solving and communication **Job Type**: Fresher **Salary**: ₹10,000.00 - ₹12,000.00 per...

  • Customer Care Executive

    1 week ago

    Bhopal, India Magnum Super Distributers ltd. Full time

    We are hiring Customer Care Executive for Telugu language. Qualification : Under Graduate / Graduate Fresher's can also apply Call and whatsapp me on +91-XXXXXXXXXX Regards Ramit Vidyarthi HR, Magnum Group Mob: +91-XXXXXXXXXX , 7898922666 **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift - Evening shift - Morning shift -...

  • Customer Care

    2 weeks ago

    Bhopal, Madhya Pradesh, India Choice Equity Broking Pvt. Ltd Full time

    **Bhopal** **Full Time** **Hiring Manager**: - Swetha Kalpesh Devadiga - 39165 Mumbai Assistant Vice President **Requirement** - Preferably experienced in handling stock market related queries**Job description**- Resolving customers enquiries and request and ensuring strong customer satisfaction- Communicating with internal teams for customer queries-...

  • Customer Care Executive

    4 days ago

    Bhopal, Madhya Pradesh, India PICKYOURHIRE Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Job Location- BhopalEligibility- Fresher/ Experienced can applySalary- 12k +Mode- OnsiteOverview-As a Customer Care Executive, you'll be the primary point of contact—via phone, email, or chat—ensuring top-notch support by resolving customer queries, providing accurate information, and fostering satisfaction.Key ResponsibilitiesHandle inbound/outbound...

  • Customer Care Executive

    2 weeks ago

    Bhopal, Madhya Pradesh, India EVER STAFFING SERVICES PVT.LTD Full time

    Urgent Hiring For Customer Care Executive Provide information of over the phone call. Handling inbound calls & outbound calls. Understand customer need Solve customers query over the phone. **Salary**: ₹9,000.00 - ₹11,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Bhopal, Madhya Pradesh: Reliably commute or planning to...

  • Customer Care Executive International Process Indore

    4 days ago

    Bhopal, India Turiyam Consultancy Full time

    **CUSTOMER CARE EXECUTIVE** Salary Work location - Indore,Madhya Pradesh (Work from Office) - Excellent communication in English - Qualification - UG/Graduate - Should be flexible for rotational shifts/ week offs - Freshers will be considered - Should be available for immediate joining **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: Up...

  • Customer Care Executive

    1 week ago

    Bhopal, Madhya Pradesh, India Yashaswi Group Full time

    Urgently hiring for one of the BPO Industry - Job Profile-Customer Care Executive(Hoshangabad Road) Job Location-Bhopal Gender-Male & Female Qualification-Min 12th pass, graduate, Under graduate,Post Graduate Experience-Fresher and Experience both can apply Salary-12000-13000 per month Age-18 to 35 **Required Skills-** **1.Good Communication skills...

  • Customer Care Executive

    2 weeks ago

    Bhopal, Madhya Pradesh, India Hemocean outsourcing Full time

    Customer Care Executive Job description Qualifications and Skills Excellent communication skills (Mandatory skill). Strong relationship management abilities (Mandatory skill). Exceptional customer service aptitude (Mandatory skill). Ability to solve problems efficiently and effectively. Proven negotiation skills to facilitate smooth client...

  • Customer Care Executive

    2 weeks ago

    Bagh Swaniya, Bhopal, Madhya Pradesh, India Magnum Group Bhopal Full time

    **Job Opportunity: Customer Care Associate for Govt. Process GeM** **Job Role**: Customer Care Associate **Salary**: ₹14,000 + ₹1,000 **Eligibility Criteria**: - Must be a graduate. - Minimum 6 months of BPO experience. - Tele-calling experience is required. **Education**: Any Graduate **Work Role**: - Handle customer queries and issues through...