Business Operations Executive

6 days ago

Domlur Bengaluru Karnataka, India Companystore.io Full time

**About Us**:
We are a leading provider of branded merchandise and corporate gifting solutions, partnering with top global MNCs like IBM, Google, HP, and Apple to deliver end-to-end services. Our mission is to provide innovative and high-quality products that enhance brand value for our clients.

**Role Overview**The Sales & Dispatch Operations role is essential to bridging order execution and operational accuracy within our supply chain process. Positioned between Sales, Warehouse, and Vendor teams, this role ensures smooth dispatches, accurate documentation, and timely order completion.By actively managing Purchase Orders and Sales Orders on Zoho, following up on dispatch readiness, coordinating with ASMs for clarity and documentation, and ensuring DC-to-invoice conversion, this role safeguards operational timelines and enhances fulfillment reliability. The Sales & Dispatch Coordinator plays a key role in enabling customer satisfaction, reducing order delays, and supporting end-to-end sales execution through structured coordination and process ownership.

1. Vendor Purchase Order Updation on Zoho
- Ensure that all Vendor PO details are accurately entered into the Zoho system and status is updated.
- Update the PO sheet with corresponding Sales Order (SO) details.

2. Collection of Information from ASMs for Sales Orders
- Coordinate with ASMs to ensure all dispatch details and POs are received and updated on Zoho before delivery.
- Clarify Order Specifications: If any order details are unclear or incomplete, coordinate with ASMs to clarify specifications and ensure smooth order fulfillment.
- Ensure all special delivery instructions are communicated to the Warehouse team.

3. Smooth Dispatch Management
- Co-ordinate SEZ location dispatches and ensure all formalities are adhered too
- Daily followup up on the Request for dispatch by ASMs
- Followup with internal teams to ensure products are received and GRN completed on time. Resolve any issues that arise during execution to prevent delays.
- Oversee the daily creation of Delivery Challans (DCs) and invoices, ensuring all DCs are invoiced on time.
- Follow up on orders not dispatched, identifying reasons for delays and ensuring resolution.
- Follow up on International dispatch, Coordinate with ASMs, Warehouse and accounts to ensure Draft DC is created and ensure timely dispatch of goods.

4. Partial Dispatch Tracking
- Monitor and manage partial dispatches, ensuring they are completed efficiently and without unnecessary delays.

5. DC to Invoice Conversion
- Track pending Delivery Challans (DCs) and ensure their prompt conversion to invoices for seamless order completion and accurate recordkeeping.

6. SO Order completion
- Ensure all Sales Orders are completed and status updated on time

Pay: ₹45,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

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