Agm - Proactive Resolution-coe

2 days ago

Ahmedabad, India Vodafone Idea Full time

Job Req ID: 35604- Location: Ahmedabad, IN- Function: Other- About:
**Role**

Proactive Resolution Team Member - CoE

**Job Level/ Designation**

M2

**Function / Department**

Customer Service - Corporate/Service Partner Operations

**Location**

Ahmedabad

**Job Purpose**
- Identify the insights from CC analytics, other sources that generate customer contacts, conduct RCAs and drive change in process, products and communication
- Influence concerned stake holders to drive the change and measure impact in reducing the contact/customer

**Key Result Areas/Accountabilities**
- Identification of issues from CC analytics & other sources
- Identify the circle priority and business drives
- Ensure RCA for all critical issues, educate the stake holders and drive the change
- Coordinate and implement the changes with concerned verticals, functions

Drive Digital penetration by communication and deflecting customers

**Core Competencies, Knowledge, Experience**
- In-depth Knowledge about VIL systems and processes
- Exposure Telecom domain knowledge
- Familiarity with latest digital technologies
- Excellent communication, influencing skills
- Knowledge about channels of interaction (touch points) & communication

**Must have technical / professional qualifications**
- Graduate with 2-5 years of telecom experience
- Good Analytical Skills

  • Agm - Response & Resolution

    1 week ago

    Ahmedabad, India Vodafone Idea Full time

    Job Req ID: 39289- Location: Ahmedabad, IN- Function: Other- About: **Role** Response and Resolution Process Factory - Team Member **Job Level/ Designation M2 **Function / Department** Customer Service - Corporate/Service Partner Operations **Location** Ahmedabad **No of Positions** - 1_ **Job Purpose** - Manage Quality resolution of issues with the...

  • Agm - Response and Resolution

    2 weeks ago

    Ahmedabad, Gujarat, India Vodafone Idea Full time

    Job Req ID: 45419- Location: Ahmedabad, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data...

  • Research Associate Coe-infra

    2 weeks ago

    Ahmedabad, India CEPT Research & Development Foundation (CRDF) Full time

    **Role and Responsibilities**: - Collecting data and meeting vendors for different materials used in construction projects - Gathering information from secondary sources for the preparation of Specifications - Detailed study of various types of materials assigned - Reviewing IS codes and CPWD Specifications for different sections assigned - Arranging...

  • Gm - Response & Resolution

    2 weeks ago

    Ahmedabad, India Vodafone Idea Full time

    Job Req ID: 40571- Location: Ahmedabad, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data...

  • Gm-agm Construction

    2 weeks ago

    Ahmedabad, Gujarat, India Kavisha Group Full time

    GM/AGM Construction - Real Estate (15-20 yrs) Required GM / AGM - Construction (Ahmedabad) for Real Estate Company Qual. B. E. Civil Experience - 15+ years Reporting to - Managing Director Should have relevant exposure in high rise residential projects and should be from a developer or builder background, or from renowned contracting firm. Location -...

  • Agm-volte

    1 week ago

    Ahmedabad, Gujarat, India Vodafone Idea Full time

    Job Req ID: 47637 - Location: Ahmedabad, IN - Function: Technology/ IOT/Cloud - About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the...

  • Company Secretary

    2 weeks ago

    Ahmedabad, Gujarat, India Galaxy Bearings Full time US$ 50,000 - US$ 1,00,000 per year

    Responsibilities:* Maintain statutory records & registers* Prepare AGMs, board meetings & resolutions* Ensure compliance with company law* Manage shareholder communications* Oversee corporate governance practicesAnnual bonusProvident fund

  • Agm-udr

    7 days ago

    Ahmedabad, Gujarat, India Vodafone Idea Full time

    Job Req ID: 44324- Location: Ahmedabad, IN- Function: Technology/ IOT/Cloud- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing...

  • Company Secretary @ Fresher Apply

    5 days ago

    Ahmedabad, India Infinite solution Full time

    Report to the chairman and often liaise with board members. - Prepare agendas and papers for board meetings, committees, and annual general meetings (AGMs) and follow up on action points. - Convene and service AGMs, take minutes, draft resolutions, and lodge required forms and annual returns with appropriate departments. - Provide legal, financial, and/or...

  • Senior Manager

    2 weeks ago

    Ahmedabad, Gujarat, India Coe Solution Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Role: Senior managerDomain: US Taxation-Partnership & CorporationLocation: click on apply if you are interested in this opportunity.What Work You Will Be Responsible ForDelivering a full range of Partnership tax services for Private Services Clients in compliance with laws and regulations within timeframe. Responsible for managing and coordinating tax...