Tele Caller Executive

2 days ago

Panchkula, India Gratis School Of Learning Full time

We're looking for an Tele Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment. You will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating, interest, qualifying prospects and closing sales.

**Roles & Responsibilities**
- Responsible to manage & convert leads for versatile programs like IELTS/PTE/CELPIP/Digital marketing, etc
- Providing in-depth information to prospective learners, this includes counseling

through phone, chat, social media, etc.
- Identifying references through the existing customer base to increase the sales

pipeline
- Details pertaining to lead discussions & conversion should be updated real-time on

CRM software
- Responsible for adherence of the inside sales process, tools and data management.
- Want to maintain effective communication till the time the learner is onboard

**Skills Required**:

- Excellent written and spoken communication skills (English proficiency).
- Strong sales bent of mind, in order to understand and effectively communicate what
- Approachable and vibrant personality.
- Ability to approach any situation with patience and very strong empathy.
- Passion to deliver the highest levels of customer service at all times.
- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.

**Salary**: ₹10,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

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