Warehouse Executive

2 days ago


Gurugram Haryana, India Career Strategy Solutions Full time

**Customer Service Warehouse Logistics
- (Freight Forwarding)**

**Location - Gurgaon**

**Roles & Responsibilities**

**Objective / Purpose : To cover for regular activities and reporting for SC Planning team**
- To cover the regular tasks of Customer Service daily operation
- To coordinate and compile ROA reports as part of the daily operation

**Customer Service regular tasks**:
1 Order management and Order fulfillment
- From OE to OI, OI to GI execution & follow up with different stakeholders like BU, Planning, Sales, MDTM to expedite the process. (Follow OTC transactions in SAP) Daily

2 Monitor payment status with customer/sales team to complete OI before cut-off time Daily

3 Connect with CS & Plant/PLF focal to expedite order closing. (Co-ordination) Daily

4 Complaint management
- Handle & support on customer complaint with RCA, Closure, claim settlement etc. Daily

5 Doc Prep for Open account customer orders Daily

**Reporting**:
1 Prepare reports by different order status to follow up with action owners i.e - pending payment, pending allocation/material, pending shipment Daily

2 Prepare daily ROA lifting report Daily

Pay: ₹40,000.00 - ₹55,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- Do you have Experience in for Customer Service Warehousing for Freight Forwarding ?
- Current Salary, Expected Salary and Notice Period ?
- Do you have experience in Supply Chain Management for Warehousing ?

Work Location: In person


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