Customer Service Executive

3 days ago

Mumbai, India Gennext Strategy Advisors Full time

**Greetings from Gennext Strategy Advisors**

**We have opening for the Customer Service Executive**

**Company Name: The M Design Studio**

**Location: Lower Parel**

**Salary: 20000 to 25000**

**Experience: 1 to 2 Year**
- Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- Dealing with customer issues and churning out an easy-to-follow solution
- Managing payment and delivery of customer orders
- Helping customers choose the right product for their requirements and budget
- Handling customer concerns and complaints in a timely manner
- Establishing a positive rapport with all clients and customers in person or via phone
- Forming reports based on customer satisfaction statistics and helping their team to develop new skills
- Interacting with customers to ensure they have a desirable and shareable experience

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Speak with the employer**
+91 7977289813

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