Tele Caller Executive

2 weeks ago


Pitampura Delhi Delhi, India Sarvagun Ayurveda Full time

**Job Description: Telecaller for Ayurveda Telemedicine**

**Position: Telecaller**

**Location: [Pitampura / Remote]**

**Employment Type: Full-time / Part-time**

**Experience: 0-2 years (Experience in Ayurveda/Healthcare will be preferred)**

**Job Overview**:
**Key Responsibilities**:
**Patient Communication**:

- Make outbound calls to potential and existing patients seeking Ayurveda treatments.
- Answer inbound queries regarding Ayurveda consultations, medicines, and therapies.
- Educate patients on Ayurvedic treatments, therapies, and lifestyle modifications.

**Appointment Scheduling & Follow-ups**:

- Schedule online/video consultations with Ayurvedic doctors.
- Send reminders for upcoming consultations and follow up on missed appointments.
- Assist patients in ordering prescribed Ayurvedic medicines.

**Counseling & Sales**:

- Explain the benefits of Ayurveda treatments to patients.
- Convert inquiries into consultations and ensure patient retention.
- Guide patients about available treatment packages, therapies, and wellness programs.

**Data Management & Reporting**:

- Maintain accurate records of patient interactions, prescriptions, and follow-ups.
- Update CRM software with patient details and call outcomes.
- Share feedback with doctors and the operations team for service improvement.

**Key Skills & Qualifications**:
✔ **Educational Qualification**: Minimum 12th pass / Graduation preferred (Any field, Ayurveda background is a plus)
✔ **Language Proficiency**: Fluent in Hindi & English (Regional language knowledge is an advantage)
✔ **Communication Skills**: Excellent verbal and listening skills, with the ability to build rapport with patients
✔ **Basic Medical Knowledge**: Understanding of Ayurveda concepts, treatments, and medicines is preferred
✔ **Tech Savvy**: Comfortable using CRM software, telemedicine platforms, and WhatsApp for communication
✔ **Sales & Persuasion Skills**: Ability to convince patients to opt for Ayurveda treatments
✔ **Empathy & Patience**: A compassionate approach towards patient care

**Why Join Us?**

✨ Work in a fast-growing Ayurveda telemedicine platform
✨ Opportunity to help patients with authentic Ayurveda treatments
✨ Career growth with training in Ayurvedic healthcare and customer handling
✨ Attractive incentives and performance-based bonuses

**How to Apply**:
Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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