Study Abroad Advisor

**Title: Study Abroad Advisor (Consultant)**

**Position Type: Staff Full Time**

**Department: Office of Global Programs**

**Day Shift**

**Onsite at Hyderabad Office**

**Roles and Responsibilities**:

- Work with the management team in India for the Office of Global Programs to implement innovative programs and services that enhance international student success, satisfaction, recruitment and retention; help provide new student-centered programming and advising processes as part of a comprehensive redesign of the Office’s international services; enact new approaches to immigration services that connect visa advising to student transition, engagement, and retention programming;
- Help deliver the Office of Global Program’s international programming, which can include orientation week, international education week, workshops, info-sessions, immigration forums, travel planning or Virtual coffee sessions online hourly, and academic department events; serve on committees dedicated to event planning;
- Deliver effective immigration advising sessions, with a special focus on engaging international students in a supportive educational community; deliver cultural programming that supports international students in campus residence halls, including a new living-learning community; support new student peer mentoring projects, collaborating with Office of Global Programs leadership to offer programming that connects students to educational resources;
- Evaluate visa eligibility documents for F-1, L-1 and H-1 populations; produce Form I-20 for F-1 students and Form DS-2019, DS-160.
- Provide immigration advising in both written and verbal communications; hold success-focused advising appointments with students; enact new protocols to enhance customer service capabilities of the Office of Global Programs;
- Attend regional and national meeting and conferences at local colleges, as needed, to stay current with new developments in the field of international education; engage in professional training to maintain up-to-date skills in immigration advising;
- Support Office of Global Programs leadership in the implementation of strategic planning, helping the Office leadership to update and improve immigration service policies and procedures; document work flow, policies, and procedures as directed by Office leadership as part of collaborative office assessment;
- Engage in clear communication with university and World Wolrd IT leaders invested in international education; deliver compelling messaging, website content, and publicity materials;
- Strong oral and written communication skills a must; Ability to provide presentations online daily to a group of students and parents
- Serve as an advocate for international students and scholars, acting as a liaison with other units on campus; serve on university and residence hall committees dedicated to international student and scholar success and internationalization of campus;
- Participate in a wide variety of cultural and educational events designed for international visitors, students, scholars, and campus leaders, including some weekend and evening events; work collaboratively to staff all event functions of Office as needed;
- Perform other duties as required.

**Qualifications**:
Bachelor’s Degree, preferably in a field related to international education, social sciences or humanities required.

**Preferred Qualifications**:

- Experience working with or supporting international students preferred;
- Experience in implementing international programming preferred;
- Demonstrated commitment to international student success, engagement, and support preferred;
- Experience in immigration advising and counseling preferred;
- Knowledge of SEVIS procedures and batching systems preferred;
- Prior study or work experience abroad is preferred;
- Knowledge of a second language is preferred along with fluency in English ( Telugu, Kannada, Tamil, Hindi, etc)

**Knowledge, Skills and Abilities**:

- Familiarity with the services provided by a Designated School Official (DSO);
- Ability to prioritize tasks, attention to detail, and organize work flow;
- Ability to work collaboratively within the office and across units;
- Strong oral and written communication skills a must; Ability to provide presentations online daily to a group of students and parents
- Strong intercultural and interpersonal skills, demonstrating an ability to work with a diverse population;
- Strong teamwork skills, demonstrating an ability to work collaboratively within the office and across units

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹41,584.91 per month

Schedule:

- Day shift
- UK shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (required)