Room Controller

7 days ago

Kolkata West Bengal, India Hyatt Regency Kolkata Full time

Summary

A Room Controller in a hotel manages room inventory and ensures efficient room flow by coordinating with Housekeeping, Front Desk, and Reservations to optimize room assignments, handle guest requests, manage out-of-order rooms, and support group check-ins. The role involves balancing room types, managing VIP and upgrade allocations, preventing overbooking, and acting as a liaison between departments to ensure seamless service and maximum revenue.

**Key Responsibilities**:
**Room Inventory Management**: Ensure the hotel is set up for success by appropriately blocking rooms, balancing room types, and managing out-of-order (OOO) and out-of-service (OOS) rooms.

**Guest Service Coordination**: Organize and coordinate check-in/pre-registration procedures, manage room requests for changes, and coordinate room moves.

**Interdepartmental Communication**: Act as a central point of contact between Front Desk, Reservations, and Housekeeping to ensure smooth operations and timely room readiness.

**Revenue Optimization**: Participate in group strategy meetings, ensure VIPs are assigned to upgraded rooms, and contribute to controlling the overbooking process to maximize revenue.

**Operational Support**: Assign rooms for day use, coordinate with Engineering for preventive maintenance, and help resolve guest challenges and billing questions.

**Reporting and Documentation**: Generate and review daily reports, follow up on OOO/OOS rooms, and maintain documentation related to room assignments and guest paperwork.

**Qualifications**:
**Required Skills**:

- Strong customer service and interpersonal skills.
- Proficiency in computer systems for managing room inventory and reservations.
- Ability to work effectively in a fast-paced environment.
- Strong communication, both verbal and written.
- Knowledge of hospitality management practices and guest relation skills.

  • room controller

    2 weeks ago

    Kolkata, West Bengal, India Hyatt Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    SummaryA Room Controller in a hotel manages room inventory and ensures efficient room flow by coordinating with Housekeeping, Front Desk, and Reservations to optimize room assignments, handle guest requests, manage out-of-order rooms, and support group check-ins. The role involves balancing room types, managing VIP and upgrade allocations, preventing...

  • Mis-garment Plant

    2 weeks ago

    Kolkata, West Bengal, India Uprising Consulting Pvt ltd Full time

    **Fabric Store**: Tracks fabric inventory, quality, and usage. - **Cutting Room**: Manages fabric cutting processes and waste. - **Sewing/Production**: Monitors production output, work-in-progress, and machine performance. - **Quality Control**: Tracks quality checks, defects, and adherence to standards. Pay: ₹8,422.07 - ₹25,000.00 per...

  • Trainee Technician

    2 weeks ago

    Kolkata, West Bengal, India Fresenius Medical Care Full time

    **Patient education**: Explain the dialysis procedure and operation of the machine to patients - ** Equipment and supplies**: Prepare and sterilize equipment and supplies, and ensure proper disposal of medical waste - ** Record keeping**: Record patient information, such as vital signs and treatment details - ** Infection control**: Adhere to infection...

  • Housekeeping Executive

    2 weeks ago

    Kolkata, West Bengal, India IHCL Full time

    31 Aug 2025 **Business Unit**:Taj Bengal, Kolkata **Department**:Housekeeping **Description**: - About IHCL- Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests...

  • Restaurant Captain

    4 days ago

    Kolkata, West Bengal, India Paradigm Consultancy Full time

    **WE ARE HIRING** Designation : - Restaurant Captain Location - Kolkata West Bengal Salary : 15,000 to 25,000 Per Month. + Food And Accommodation Education - Diploma or Degree in hotel management Experience - Total Experience - 5 Years in Hospitality industry - Minimum Experience - 2 to 3 Years as a Restaurant Captain / Sr. Steward Eligibility - Only...

  • Sales Executive- Reputed Fmcg Mnc Company

    3 weeks ago

    Kolkata, West Bengal, India DC Consultants Full time

    Age Upto 30 Years Male candidate with pleasant personality good communication skills basic computer knowledge and must have two-wheeler driving license Special Skills Good communication skill Sincerity to the job Positive and Creative thinker responsible Punctual and Polite to others Speaks Hindi English Local Language Salary Up to 3 LPA Job Responsibilities...

  • Hotel House Keeping Incharge

    4 days ago

    Kolkata, West Bengal, India Hotel Sawood International Full time

    We are looking for a Hotel Housekeeper (Male only) to lead our team of room attendants, supervisor and ensure we provide excellent guest service at our hotel. Will report to The General Manager. His responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. To be successful...

  • Hotel House Keeping Incharge

    2 weeks ago

    Kolkata, West Bengal, India Hotel Sawood International Full time

    We are looking for a Male Housekeeper to lead our team of room attendants, supervisor and ensure we provide excellent guest service at our hotel. Will report to The General Manager. His responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. To be successful in this role,...

  • Staff Qc

    2 weeks ago

    West Bengal, India Aditya Birla Group Full time

    **Designation**:Assistant Engineer **Updated**:February 12, 2025 **Location**:West Bengal, India **Organization**:Cement **1. Smooth Operation of Cement Mill and Plant with product quality monitoring & control in shift. (Ball mill,+Roller Press) circuit operation knowledge will be preferred. 2. Plant Optimization & Process Flow Measurement. 3. Raw...

  • Retail Sales Executive-kolkata

    1 week ago

    Kolkata, West Bengal, India 2COMS Full time

    Greetings Excellent Opportunity for Female Candidates Leading Apparel Brand is hiring for Retail Associate Apply Now Kolkata Minimum- 12th Pass The age will be between 18 and 28 years Job Responsibilities - Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself...