Housekeeping Supervisor

5 hours ago


Lal Darwaja Ahmedabad Gujarat, India The House of MG Full time

**Job Summary**:
The Housekeeping Supervisor is responsible for supervising the daily operations of the housekeeping department, ensuring cleanliness, orderliness, and appearance of all guest rooms, public areas, and back-of-house areas. The supervisor ensures that staff are trained, motivated, and working efficiently to uphold high standards of hygiene and guest satisfaction.

**Key Responsibilities**:

- Supervise and inspect the cleaning of guest rooms, corridors, public areas, and back-office areas.
- Ensure that housekeeping staff adhere to standard operating procedures (SOPs) and safety regulations.
- Coordinate daily housekeeping operations and allocate tasks to staff.
- Conduct regular room checks for quality assurance and report maintenance issues.
- Train, coach, and evaluate performance of housekeeping staff.
- Maintain inventory of cleaning supplies, linen, and guest amenities.
- Handle guest complaints promptly and professionally.
- Prepare daily reports related to room occupancy, housekeeping productivity, and room status.
- Ensure lost and found items are handled according to hotel policy.
- Assist in hiring, scheduling, and disciplinary procedures as needed.

**Qualifications and Skills**:

- High school diploma or equivalent; a diploma or degree in Hospitality Management is preferred.
- Minimum 2-3 years of housekeeping experience, with at least 1 year in a supervisory role.
- Good communication and interpersonal skills.
- Strong attention to detail and organizational skills.
- Knowledge of cleaning techniques and equipment.
- Ability to work under pressure and flexible hours, including weekends and holidays.
- Basic computer knowledge (Excel, Word, PMS preferred).

**Job Types**: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Food provided
- Leave encashment
- Paid time off
- Provident Fund

Work Location: In person



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