Customer Service Representative

18 hours ago

Mohali, India Penta IT Solutions Full time

**CUSTOMER SUPPORT REPRESENTATIVE**

**ABOUT THE COMPANY**:Penta IT Solutions Pvt. Ltd. is a leading B2B services company that provides outsourcing insurance services and foreign accountancy solutions. We commit to utilising technology to boost business productivity and conserve time and resources. We offer back-end services such as Foreign Accounting and Outsource Insurance back office
Work at a Worldwide Level.

We have always satisfied our clients' thanks to our talented employees. We support using a client-centric strategy and offering our clients cutting-edge solutions. Our goal is to create value for clients and employees to maintain their creativity and happiness throughout their growth trajectory.

**Summary**:We are seeking a passionate **Customer Support Representative (CSR)**. In this role, you will be responsible for managing backend office work (Overseas Companies) To ensure success as an insurance customer service representative, you should have a friendly and professional demeanour, good communication skills, and the ability to stay calm under pressure. Ultimately, a top-class insurance customer sales representative is friendly and efficient when handling complaints or providing policy information.

**Responsibilities**:

- Manage large books of business for commercial lines and personal lines insurance clients
- Evaluate carrier relationships, commercial insurance products, and market placement
- Provide quality and timely service to customers and clients
- Work in a variety of Agency Management Systems to complete tasks
- Lead day-to-day customer interactions
- Gather information about client needs and insurance solutions
- Learning and understanding company insurance products
- Ability to learn new software with time
- Ability to understand and work on virtual desktop systems.

**Requirements**:
1. Ms Excel (Advance Level) is mandatory.
2. Hands-on experience with MS- Office.

**Optional Software**:TAM (The Agency Manager)

**Experience**:
**Location and Shift Timings**:
**1. In-Office Job**:Penta IT Solutions, Nexa Tower, F-338, Sector 74-A, Industrial Area,

Sector 74, Sahibzada Ajit Singh Nagar, Punjab 160055
**2. Night Shift**:From 6 PM - 2:30 AM / 8:30 PM to 4:30 AM

**SALARY AND PERKS**

**1. Salary: INR 15k - 17k in hand**
**2. PERKS**:

- Cab Facility to accommodate nighttime travel
- Dinner is provided in-house free of charge
- Weekends Off

**NOTE: THIS IS NOT A REMOTE OPPORTUNITY**

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹216,000.00 - ₹242,000.00 per year

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Monday to Friday
- Night shift

Supplemental pay types:

- Shift allowance

Ability to Relocate:

- Mohali, Punjab: Relocate before starting work (preferred)

**Speak with the employer**
+91 7009502840

  • Customer Service Representative

    18 hours ago

    Mohali, Punjab, India Integgral Corporate Service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardisation of service delivery. - Selecting and hiring new staff. -...

  • Customer Service Representative

    1 week ago

    Mohali, India Soft Elevation Full time

    Job Summary: We are looking for a motivated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional support to our customers by answering inquiries, resolving issues, and ensuring a positive experience with our brand. Requirements: High school diploma or equivalent; associate or...

  • Customer Service Representative

    18 hours ago

    Mohali, India NETGAINS - IT & DIGITAL MARKETING Full time

    We are seeking a highly motivated and skilled Financial **Customer Service Representative** to join our dynamic customer support team. As a Financial **Customer Service Representative**, you will be the first point of contact for our clients, providing exceptional customer service in the realm of financial products and services. You will play a pivotal role...

  • Customer Service Representative

    1 week ago

    Mohali, India Biorev LLC Full time

    **Position**: Customer Service Representative **Location**: Mohali, Punjab **Shift**:US Shift **Job Type**: Full Time **Week Offs**: - 2 days fixed Week Offs during Winter - 1 day fixed Week Off during Summer due to high demand (As per US Calendar and business requirements) **Shift Timing**: - US Shift (During Winter: 8 AM to 5 PM CST - During Summer:...

  • Customer Service Representative

    2 weeks ago

    Mohali, India BootesNull Full time

    We are looking for a highly motivated customer service representative with excellent interpersonal and communication skills and excellent proficiency in computer operations to join our team, who will be responsible for a variety of support tasks: A) Answer phone calls and direct callers to the appropriate staff member; and take and delivering messages to...

  • Customer Service Representative

    4 days ago

    Mohali, India Kalp Solutions Full time

    Urgent Hiring!!!! Job Title: - Customer Service Representative Job location: - Mohali, Punjab Experience: - 0-2 years *Freshers are welcome too *Rotational Shift *One side cab facility *Immediate joiner *Face to face interview *International Voice Process **Salary**: ₹20,000.00 - ₹31,000.00 per month Ability to commute/relocate: - Punjab,...

  • Customer Service Representative

    6 days ago

    Mohali, Punjab, India Kalyan Business Solutions Full time

    **Job Profile**: This is a full-time on-site role for a Customer Service Representative at FiveS Digital located in Mohali district. The Customer Service Representative will be responsible for providing support and resolving customer issues, ensuring customer satisfaction, and delivering high-quality customer service. They will also handle customer...

  • Customer Service Representative

    6 days ago

    Mohali, India TP Full time

    About the CompanyTeleperformance is a global leader in customer experience, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence.About the RoleWe're hiring Customer Service Representatives for our premium process at Teleperformance!...

  • Customer Service Representative

    2 weeks ago

    Mohali, India TP Full time

    About the CompanyTeleperformance is a global leader in customer experience, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence.About the RoleWe're hiring Customer Service Representatives for our premium process at Teleperformance!...

  • Customer Service Representative

    2 weeks ago

    Mohali, Punjab, India TP Full time

    About the CompanyTeleperformance is a global leader in customer experience, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence.About the RoleWe're hiring Customer Service Representatives for our premium process at Teleperformance As...