Customer Service Representative

6 days ago

Mohali, India Penta IT Solutions Full time

**CUSTOMER SUPPORT REPRESENTATIVE**

**ABOUT THE COMPANY**:Penta IT Solutions Pvt. Ltd. is a leading B2B services company that provides outsourcing insurance services and foreign accountancy solutions. We commit to utilising technology to boost business productivity and conserve time and resources. We offer back-end services such as Foreign Accounting and Outsource Insurance back office
Work at a Worldwide Level.

We have always satisfied our clients' thanks to our talented employees. We support using a client-centric strategy and offering our clients cutting-edge solutions. Our goal is to create value for clients and employees to maintain their creativity and happiness throughout their growth trajectory.

**Summary**:We are seeking a passionate **Customer Support Representative (CSR)**. In this role, you will be responsible for managing backend office work (Overseas Companies) To ensure success as an insurance customer service representative, you should have a friendly and professional demeanour, good communication skills, and the ability to stay calm under pressure. Ultimately, a top-class insurance customer sales representative is friendly and efficient when handling complaints or providing policy information.

**Responsibilities**:

- Manage large books of business for commercial lines and personal lines insurance clients
- Evaluate carrier relationships, commercial insurance products, and market placement
- Provide quality and timely service to customers and clients
- Work in a variety of Agency Management Systems to complete tasks
- Lead day-to-day customer interactions
- Gather information about client needs and insurance solutions
- Learning and understanding company insurance products
- Ability to learn new software with time
- Ability to understand and work on virtual desktop systems.

**Requirements**:
1. Ms Excel (Advance Level) is mandatory.
2. Hands-on experience with MS- Office.

**Optional Software**:TAM (The Agency Manager)

**Experience**:
**Location and Shift Timings**:
**1. In-Office Job**:Penta IT Solutions, Nexa Tower, F-338, Sector 74-A, Industrial Area,

Sector 74, Sahibzada Ajit Singh Nagar, Punjab 160055
**2. Night Shift**:From 6 PM - 2:30 AM / 8:30 PM to 4:30 AM

**SALARY AND PERKS**

**1. Salary: INR 15k - 17k in hand**
**2. PERKS**:

- Cab Facility to accommodate nighttime travel
- Dinner is provided in-house free of charge
- Weekends Off

**NOTE: THIS IS NOT A REMOTE OPPORTUNITY**

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹216,000.00 - ₹242,000.00 per year

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Monday to Friday
- Night shift

Supplemental pay types:

- Shift allowance

Ability to Relocate:

- Mohali, Punjab: Relocate before starting work (preferred)

**Speak with the employer**
+91 7009502840

  • Customer Service Representative

    6 days ago

    Mohali, Punjab, India Integgral Corporate Service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardisation of service delivery. - Selecting and hiring new staff. -...

  • Customer Service Representative

    4 days ago

    Mohali, Punjab, India beBeeTeleCaller Full time ₹ 2,00,000 - ₹ 4,00,000

    Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented Customer Service Representative to handle customer inquiries, provide product information, and resolve issues in a professional and courteous manner.Contact clients to discuss their needs and deliver exceptional service.Field customer inquiries and respond to concerns with...

  • Customer Service Representative

    7 days ago

    Mohali, Punjab, India beBeeRepresentative Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team.

  • Customer Service Representative

    4 days ago

    Mohali, India WKT LOGISTICS PVT LTD Full time

    A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery appointments are...

  • Customer Service Representative

    3 days ago

    Mohali, India Biorev LLC Full time

    PFB the detail. **Position**: Customer Service Representative **Location**: Mohali, Punjab **Shift**:US Shift **Job Type**: Full Time **Shift Timing**: - Graveyard Shift - 12 PM to 10 PM CST (10:30 PM to 8:30 AM) **Working Pattern**: - 6 days working pattern in Summer - 5 days working pattern in Winter, Saturday OFF **Note: No Pick & Drop facility...

  • Customer Service Representative

    6 days ago

    Mohali, India NETGAINS - IT & DIGITAL MARKETING Full time

    We are seeking a highly motivated and skilled Financial **Customer Service Representative** to join our dynamic customer support team. As a Financial **Customer Service Representative**, you will be the first point of contact for our clients, providing exceptional customer service in the realm of financial products and services. You will play a pivotal role...

  • Customer Service Representative

    5 days ago

    Mohali, India Kalp Solutions Full time

    Urgent Hiring!!!! Job Title: - Customer Service Representative Job location: - Mohali, Punjab Experience: - 0-2 years *Freshers are welcome too *Rotational Shift *One side cab facility *Immediate joiner *Face to face interview *International Voice Process **Salary**: ₹20,000.00 - ₹31,000.00 per month Ability to commute/relocate: - Punjab,...

  • Customer Service Representative

    2 days ago

    Chandigarh, Mohali, India beBee Careers Full time ₹ 2,00,000 - ₹ 4,00,000

    Customer Service Representative Job">The role of a Customer Service Representative involves providing professional assistance to customers through various communication channels. This may include answering calls, responding to emails, or engaging with clients on social media platforms. The primary goal is to address customer inquiries, resolve issues, and...

  • Customer Service Representative

    2 days ago

    Mohali, India Global Multi Services Full time

    We are Hiring! Open Position: Customer Service Representative What You Need To Have: - Fluency in English. - Experience : 2-3 yrs - Comfortable to Work in Night Shifts. Role: - Updating Follow up remarks in software - Follow up the client & Providing assistance - will be responsible for Outbound/Inbound calls from US **Job Types**: Full-time,...

  • Customer Service Representative

    3 days ago

    Mohali, Punjab, India WKT LOGISTICS PVT LTD Full time

    A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery appointments are...