Content Associate, Audible

4 days ago

Chennai, India ADCI MAA 15 SEZ Full time

Minimum one year experience in digital publishing environment
- Technical proficiency in Windows operating environment
- Fluency in Outlook, Excel, and MS Word
- Demonstrated multi-tasking and problem solving skills in a fast-paced, time-sensitive environment
- Demonstrated focused attention to detail
- Highly organized
- Data-entry awareness and experience

The primary responsibility of this role is to monitors the third party asset delivery queue on a daily basis, vetting all deliveries prior to ingesting and queuing into Content Lifecycle workflows. The operator is also responsible for communicating status of ingested and queued titles to Content Lifecycle partners on a daily basis to ensure the timely release of all delivered content in Audible.

A day in the life

This includes, but is not limited to:

- Ingestion of third-party asset delivery queue on a daily basis, vetting all deliveries prior to ingesting and queuing into Content Lifecycle workflows
- Understand and adhere to standard operating procedure
- Understand the issue and make best use of the available resources/tools to resolve/fix it
- Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard
- Communicate with internal and external stakeholders
- Adhere to the Service level agreement, and average handle time set for the processes
- Meet predetermined and assigned productivity targets and quality standards
- The individual is required to make judgment-based decisions based on the observations and procedures

About the team

Audible is the leading provider of premium digital spoken audio information and entertainment on the Internet. It is a subsidiary company of amazon specializing in the spoken experience, providing digital audio editions of books, newspapers and magazines, original programming, and TV and radio subscriptions.

  • Digital Content Associate, Audible

    4 days ago

    Chennai, Tamil Nadu, India ADCI MAA 15 SEZ Full time

    **DESCRIPTION**: The primary responsibility of this role is to perform operational activities related to the content in the audiobook. Associate is expected to listen, identify, and fix issues related to content in the audio books using software or tools by adhering to the standard operating procedure. Associates are required to use headset to listen to the...

  • Digital Content Associate, Audible

    4 days ago

    Chennai, Tamil Nadu, India ADCI MAA 15 SEZ Full time

    Bachelor's degree The primary responsibility of this role is to perform operational activities related to the content in the audiobook. Associate is expected to listen, identify, and fix issues related to content in the audio books using software or tools by adhering to the standard operating procedure. Associates are required to use headset to listen to...

  • Digital Content Associate, Audible

    3 weeks ago

    Chennai, India Amazon Full time

    The primary responsibility of this role is to perform operational activities related to the content in the audiobook. Associate is expected to listen, identify, and fix issues related to content in the audio books using software or tools by adhering to the standard operating procedure. Associates are required to use headset to listen to the audio for...

  • Software Support Engineer

    1 week ago

    Chennai, India Audible Full time

    Do you like working with very smart technical and business people who are at the forefront of defining and inventing digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could be a job...

  • Digital Content Associate, Audible

    4 weeks ago

    Chennai, India Amazon Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: The primary responsibility of this role is to perform operational activities related to the content in the audiobook. Associate is expected to listen, identify, and...

  • Digital Content Associate, Audible

    4 weeks ago

    Chennai, Tamil Nadu, India Amazon Full time

    Description The primary responsibility of this role is to perform operational activities related to the content in the audiobook Associate is expected to listen identify and fix issues related to content in the audio books using software or tools by adhering to the standard operating procedure Associates are required to use headset to listen to the audio for...

  • Digital Content Associate, Audible

    3 weeks ago

    Chennai, Tamil Nadu, India Amazon Full time

    DESCRIPTION The primary responsibility of this role is to perform operational activities related to the content in the audiobook Associate is expected to listen identify and fix issues related to content in the audio books using software or tools by adhering to the standard operating procedure Associates are required to use headset to listen to the audio for...

  • Digital Content Associate, Audible

    2 weeks ago

    Chennai, Tamil Nadu, IND, India Amazon Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    The primary responsibility of this role is to perform operational activities related to the content in the audiobook. Associate is expected to listen, identify, and fix issues related to content in the audio books using software or tools by adhering to the standard operating procedure. Associates are required to use headset to listen to the audio for...

  • Digital Content Associate, Audible

    2 weeks ago

    Chennai, Tamil Nadu, IND, India Amazon Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    The primary responsibility of this role is to perform operational activities related to the content in the audiobook. Associate is expected to listen, identify, and fix issues related to content in the audio books using software or tools by adhering to the standard operating procedure. Associates are required to use headset to listen to the audio for...

  • Software Support Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Audible Full time US$ 80,000 - US$ 1,50,000 per year

    DescriptionDo you like working with very smart technical and business people who are at the forefront of defining and inventing digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could...