Front Office Assistant

1 day ago

Kochi, India Artus Brand Full time

Artus Brand is a dynamic and innovative digital marketing agency that specializes in creating impactful online experiences for our clients. We are dedicated to staying ahead of the curve in the ever-evolving digital landscape, providing cutting-edge solutions to enhance brand visibility and engagement.

**Job Description**:
Artus Brand Digital Marketing Agency is seeking a motivated and skilled Front Office Telecaller to join our team. As a Telecaller, you will play a crucial role in representing our brand and being the first point of contact for clients and partners. Your primary responsibilities will include handling incoming calls, addressing customer inquiries, and providing information about our services. Additionally, you will assist in administrative tasks to ensure the smooth functioning of the front office.

**Responsibilities**:

- Answer and manage incoming calls in a professional and friendly manner.
- Provide information about the company's services and offerings to potential clients.
- Handle customer inquiries and resolve issues promptly.
- Maintain a high level of product and service knowledge to effectively communicate with clients.
- Assist in scheduling appointments and managing calendars for the team.
- Collect and update customer information in the database.
- Collaborate with other team members to ensure a seamless customer experience.
- Perform general administrative tasks such as filing, data entry, and maintaining office supplies.

**Requirements**:

- Proven experience as a telecaller or in a similar role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in using office software and telephone systems.
- Ability to remain calm and professional in high-pressure situations.
- Customer-focused with a positive attitude.
- Prior experience in a digital marketing agency is a plus.
- High school diploma or equivalent; additional certifications in office management are a plus.

If you are enthusiastic, customer-oriented, and looking to be a part of a dynamic digital marketing agency, we invite you to apply. Join Artus Brand and contribute to our mission of delivering exceptional digital experiences for our clients

**Salary**: ₹10,000.00 - ₹15,000.42 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Kochi, Kerala (required)

Ability to Relocate:

- Kochi, Kerala: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9947003037

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