School Co-ordinator- Maninagar
2 weeks ago
**Parent Relationship Management**:
- Escalate all unresolved grievances of the parents to the School Head for prompt resolution.
- Generate customer delight by ensuring high responsiveness and closing the loop with parents on all issues and keep them updated/engaged during the process of resolution
- Efficiently guide the parents on school systems and process and ensure that the repository of updated information is available at all point in time
- Ensure ambient and parents friendly environment of the reception area with assistance from the admin department
- Adroitly be ready and facilitate the information of all elements pertaining to a childs life cycle in the school as well as post school activities, summer camps etc.
- Be a central point of contact for all Leave Certification Request i.e. Verification if LC request forms, Request Generation, Intra department liasioning etc.
**Administrative Responsibilities**
- Record all admission registration on Lead Management System/MIS tracker as per the Process guidelines
- Maintain updated records of all the customer grievance handling in the CRM.
- Maintenance of data completion and accuracy.
- Be an aid to the Child interaction and Competency Test process with the respective Coordinators and School Head where ever required.
- Work closely with the Centre and Zonal Marketing Team for any updates/ intimations.
- Scrutinize and maintain records for all admission forms and documents.
- Be an effective planner and organize the day to ensure all opportunities are maximized
- Be an active participant in School events like; Coffee Meet etc.
Pay: ₹8,000.00 - ₹33,713.93 per month
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
**Language**:
- English (required)
**Speak with the employer**
+91 9519682153
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