Sre- Cloud Native

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**SRE- Cloud Native**:
**Primary skills: Containers, Kubernative, Devops, Python, Golang, TDD, Linux**
**Years of experience: 5-7+**

The Service Operations team at “Product Platform” Systems is responsible for building and operating the platform and infrastructure that enables us to deliver our groundbreaking capabilities to enterprise customers.
As a site reliability engineer on this team, you will work closely alongside the platform engineering team to deploy and manage our Kubernetes based platform at a global scale. You will lead multiple initiatives to enhance our capabilities and provide a reliable, scalable service for customers, in a hybrid deployment pattern.

**How you will make an impact**:

- Assume broad responsibilities for successful delivery of our “Product Platform” services in a hybrid model including but not limited to, deployment, configuration, integrations, and ongoing operations
- Deploy, administer, manage multiple Kubernetes clusters, both on-prem and in private cloud environments
- Develop and continuously improve platform capabilities for observability, monitoring, notifications, logging, tracing and continuous delivery with reduced toil
- Develop standard solutions that enable consistency in service delivery and proactively engage with multiple cross-functional teams to solve problems that impact service levels.
- Determine and set SLOs for the service and build the process and tools to measure and implement the SLOs, prevent recurring problems and undesirable service conditions.
- Participate in on-call rotation responsibilities

**Basic Qualifications**:

- Bachelors and/or Masters in CS /EE or related field
- 5+ years of hands-on experience as an SRE with focus on cloud native technologies
- Hands-on experience deploying, managing and troubleshooting Kubernetes clusters and components.
- Strong experience configuring and administering Linux systems in cloud/Saas production environments.
- Systematic problem-solving approach to troubleshooting, and the desire to solve the root cause of common problems in 24×7 environments
Preferred Qualifications
- Software programming experience in one or more languages including Go/ Python
- Experience delivering infrastructure as code - Ansible, Terraform, Git, Jenkins, Helm, ArgoCD.
- Good understanding of DNS, DHCP, LDAP, NFS, Kerberos, PAM, PXE, SNMP, SSH, HTTP/S, NTP, troubleshooting network performance issues
- Experience with monitoring and logging systems such as Prometheus, Grafana, Nagios, ELK etc. and the ability to identify new technologies as appropriate
- Experience tuning and optimizing storage solutions including Object Storage and NFS.
- Knowledge of virtualization, multiple hypervisor technologies as well as cloud computing technologies like AWS, Azure, GCP.
- Configuration and maintenance of web servers, load balancers, databases, storage systems and messaging systems
- Good understanding of test driven development, continuous integration and delivery
- A passion to design for high availability and scale, with the discipline and desire for extensive automation.
- Strong communication skills with the ability and willingness to work with diverse teams, and customers, across multiple time zones.