Cloud Capability Practitioner

**Who We Are**

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

**The Role**

**Who You Are**

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

**Responsibilities**:

- Provide mentoring and technical support to junior developers and end-users.
- Driving complex and major issues to resolution by owning the incident end to end and guide the team on complex issues by providing required technical and functional inputs
- Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
- Engages in post implementation analysis to ensure successful system design and functionality.
- Ensures essential procedures are followed and helps to define operating standards and processes.
- Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
- Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.

**Qualifications And Skills**:
Mandatory
- Bachelor’s degree in Computer Science, Software Engineering, or a related field.
- Deep understanding of domain-specific challenges and regulatory requirements in banking, retail, or telecom sectors.
- Exceptional analytical, problem-solving, and decision-making skills.
- Having hands on experience with designing and developing microservices.
- Exposure or understanding of SOC2, PCI, and HIPPA compliance.
- Proven leadership abilities with excellent interpersonal, collaboration, and communication skills.

Desired Skills
- Java, Spring Boot, Java Collection Framework,
- Design Patterns (Singleton, Factory, Observer, Strategy, etc.)
- Architectural Patterns (Microservices, Monolith, Event-Driven, CQRS, etc.)
- API Design (REST, GraphQL, gRPC, WebSockets)
- Knowledge on NodeJs, ReactJs or any Java Script
- Experience with Agile methodologies and DevOps practice
- Knowledge of APM Tools like (New-Relic, Dynatrace, AppDynamics and Datadog)
- Expertise on AI/ML Modelling, Agentic AI and LLMs
- Hands on experience on Continuous Integration / DevOps tools & Techniques
- Hands on development experience with SOAP, REST API’s, API Gateway, Python Django,
- Knowledge of Access Management & Security Protocols (AWS-IAM, Azure AD), SSL Certificate/Key Management, OAuth, SAML and PKI
- Knowledge of security standards and compliance relevant to banking, retail, or telecom domains

**Being You**

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

**What You Can Expect**

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

**Get Referred