International Customer Service Advisor

2 weeks ago

Pune Maharashtra, India Cresta Kans Full time

We are looking for enthusiastic and customer-focused professionals to join our **International Customer Support team** in **Pune**.

**Position**: International Customer Support
**Location**: Pune, Hinjewadi Phase 2
**Work Mode**: On-site
**Shift**: Rotational (including night shifts)
**Process**: International Voice

**Key Responsibilities**:

- Deliver excellent customer service and ensure high levels of customer satisfaction.
- Maintain professionalism in all interactions with international clients.
- Meet performance targets related to quality, accuracy, and customer experience.
- Fresher are welcome.
- Excellent verbal and written communication skills in English.
- Willingness to work in rotational shifts, including night shifts and weekends.
- Strong problem-solving and interpersonal skills.
- Minimum qualification: Graduate (with all original DMCs)
- Immediate joiners will be given preference.

**Why Join Us?**
- Salary up to: 20,100 + incentives and Allowances - 3000 per month.
- 5 days working + Cab facilities for all employees.
- Opportunity to work in a global customer service environment
- Career growth and learning opportunities
- Competitive compensation and performance-based incentives

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,100.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Shift allowance

Work Location: In person

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