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Client Service Executive

2 weeks ago

Surat, India Equitypandit Financial Services Private Limited Full time

**Roles and Responsibilities**:

- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Monitoring the performance of individual representatives.
- Taking feedback from the customers.
- Maintaining a healthy relationship with the clients.
- Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- Managing payment and delivery of customer orders.

**Skills and Qualifications**
- **Sound communication skill (Fluent English)**:

- Expert at targeted communications across various media platforms.
- Good knowledge of managing the performance of the team.
- Problem-solving abilities.
- Excellent in MS Office Functions (Word, PowerPoint, Excel, Access).

**Qualification**
- Bachelor’s degree in Business Administration or a related field.
- **Minimum 1 year experience is preferred.**

Interested can call on 7903408890

Sahityaka

(HR)

**Salary**: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Adajan, Surat - 395009, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

**Speak with the employer**
+91 7903408890